Public procurement in Tunisia represents 15% of the country’s GDP and 40% of the national budget and is at the forefront of the crisis response to ensure the urgent and rapid supply of critical goods, as well as the delivery of public services, particularly health services. The COVID-19 crisis creates, however, challenges of responsiveness, accountability and equitability for governments in terms of public procurement and delivery of critical goods and services.
To that end, the project works to enhance the resilience of Tunisia’s public procurement system and processes and to empower citizens to keep their local public services accountable. In parallel, it supports civil society-led initiatives to help address the needs of the most vulnerable.
- Public procurement: public service delivery is improved thanks to enhanced public procurement procedures at the municipal level, greater resilience of emergency procurement processes in pilot entities (Sahloul Hospital and SONEDE), and the creation of e-learning modules for public buyers and supplier to encourage the uptake of the e-procurement platform TUNEPS.
- Citizen feedback: citizens are empowered to provide their feedback on local public service delivery and ensure its responsiveness to vulnerable groups’ needs through mechanisms including citizen charters, a digital application for citizen reporting on the respect of sanitary measures, and a survey conducted by local CSOs about citizens’ satisfaction with the quality of local public services and procurement.
- Civil society: The capacities of local civil society organisations are strengthened and they are empowered to participate to the national effort in support of vulnerable groups in response to the COVID-19 crisis through technical and financial support to initiatives that deliver vital assistance to the most marginalised. See brochure.