Latest Documents

  • 19-January-2012

    English, PDF, 1,226kb

    Reducing Opportunities for Tax Non-compliance in the Underground Economy

    Building on the Forum’s previous work on compliance risk management, this information note explores the approaches and experiences of member revenue bodies in addressing tax risks associated with the underground economy, including the use of electronic payment systems to both conceal and reveal unreported income.

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  • 19-January-2012

    English, PDF, 876kb

    Right from the Start: Influencing the Compliance Environment for Small and Medium Enterprises

    This information note introduces the concept of ‘Right from the Start’ and shares examples of measures aimed at influencing taxpayer behaviour through early interventions or lasting alterations to the compliance environment. It sets out theoretical concepts, provides practical guidance on how these may be applied, and discusses how this can lead to savings and improved compliance outcomes while also benefitting taxpayers.

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  • 19-January-2012

    English, PDF, 924kb

    Working smarter in structuring the administration, in compliance, and through legislation

    This information note presents the findings of a survey conducted among revenue bodies in the FTA on cost-reduction targets; strategies and frameworks for managing cost-reduction; and specific measures to achieve savings or effectiveness gains without leading to increased costs or burdens for taxpayers. The note further includes a chapter on the challenges related to the planning and execution of large-scale cost-reduction programmes.

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  • 19-January-2012

    English, PDF, 1,299kb

    Security and Authentication Issues in the Delivery of Electronic Services to Taxpayers

    This report summarises the findings of a survey conducted by the Forum on Tax Administration's Taxpayer Services Sub-group to assess and provide a comprehensive picture of the major security and identity authentication issues faced by member countries in delivering e-services, and the solutions implemented or planned.

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  • 18-January-2012


    Dealing Effectively with the Challenges of Transfer Pricing

    This report addresses the practical administration of transfer pricing programmes by tax administrations. Technical analysis of how transfer prices should be computed in accordance with the arm’s length principle is outside the scope of this report. Instead the report focuses on the practical experiences of a number of FTA member countries and some non-member countries. The report discusses ways in which the management of transfer pricing programmes can be optimised, so that transfer pricing audits and enquiries are conducted efficiently and in a timely manner, for the benefit of MNEs and tax administrations alike. It is concerned with the practical steps tax administrations need to take to correctly identify transfer pricing cases that merit audit or enquiry and then to progress those cases to as early a conclusion as possible. 
  • 8-December-2011


    Tweeting on your taxes

    Social media is being exploited by advertisers, politicians and headhunters. Government tax offices are also weighing in.

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  • 13-October-2011

    English, PDF, 1,042kb

    Social Media Technologies and Tax Administration

    This report summarises the findings of a survey conducted by the Forum on Tax Administration's Taxpayer Services Sub-group to assess member revenue bodies' progress with the use of social media technologies in tax administration. To assist readers new to, or unfamiliar with, this topic the note also provides background information on the main social media technologies being deployed in the private sector and elsewhere in Government.

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  • 23-May-2011

    English, PDF, 1,619kb

    Tax Repayments: Maintaining the Balance Between Refund Service Delivery, Compliance and Integrity

    This information note has been prepared to assist revenue bodies, in respect of tax repayments, to achieve a balance between client service levels and the prevention and mitigation of fraudulent activities.

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  • 11-March-2011


    Disclosure initiatives on the rise

    The 2011 OECD report, "Tackling Aggressive Tax Planning through Improved Transparency and Disclosure".

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  • 1-March-2011

    English, PDF, 8,169kb

    Tax Administration in OECD and Selected Non-OECD Countries: Comparative Information Series (2010)

    This fourth edition contains a number of new sections (e.g. the administration of high net worth individuals, the impacts of global financial crisis on tax debts) and a new chapter dealing with selected aspects of human resource management in revenue bodies.

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