Accessible and inclusive public communication helps to ensure that all citizens, regardless
of their circumstances, can be heard and participate in public life. As part of a
collaboration with the French Government Information Service and the activities of
the OECD Experts Group on Public Communication, this working paper presents a range
of practices and lessons learned about accessible and inclusive public communication
in OECD member and partner countries, with a particular focus on persons with a disability.
It covers trends, successes and challenges related to governance, audience insights
and engagement, digital tools and processes, awareness-raising and training, as well
as evaluation of accessibility and inclusion in public communication.
Available from September 22, 2022Also available in: French
In series:OECD Working Papers on Public Governanceview more titles