Looking beyond COVID‑19

This paper provides an overview of the nature and key priorities of family support services operating in OECD countries to inform on the factors that contribute to their quality and delivery effectiveness. The evidence collated in this paper draws from the responses to Questionnaires answered by delegates to the OECD Working Party on Social Policy and by around 170 family service providers from OECD countries. The report discusses policy options to help countries develop and sustain the effective delivery of family support services throughout childhood, improve their quality, and to make better use of digital tools to enhance service delivery.