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International conference on the consumer marketplace of the future

 15-17 June 2021  Virtual interactive event

‌ Agenda and registration


With rising awareness of the need for consumer protection in OECD countries, the Committee on Consumer Policy (CCP) held its first meeting in 1970. Since then, the Committee has worked with OECD governments, observers, civil society and business representatives to develop a broad range of consumer policies. Today, in the midst of ongoing digital transformation, increasing globalisation and a growing need for more sustainable consumption, it is time to consider whether consumer policy is ready for the consumer marketplace of the future. 

The OECD will hold a virtual international conference on “The Consumer Marketplace of the Future,” on 15-17 June 2021 to consider these issues, bringing together experts from government, business and civil society to celebrate 50 years of consumer policy at the OECD and the CCP. This public event will provide OECD members and others with ideas for unlocking the full potential of the consumer marketplace of the future. Participants are invited to help shape a vision for the future of consumer policy through a series of moderated panel discussions focusing on:

Tuesday, 15 June

  • The rise of mobile and hyper-connected consumers
  • The role of online marketplaces in protecting consumers

Wednesday, 16 June

  • Developments in consumer product safety
  • Consumers in the green economy

Thursday, 17 June

  • Effective disclosures and dark commercial patterns online
  • Improving the evidence base for consumer policy
  • Advances in cross-border enforcement co-operation