With rising awareness of the need for consumer protection in OECD countries, the Committee on Consumer Policy (CCP) held its first meeting in 1970. Since then, the Committee has worked with OECD governments, observers, civil society and business representatives to develop a broad range of consumer policies. Today, in the midst of ongoing digital transformation, increasing globalisation and a growing need for more sustainable consumption, it is time to consider whether consumer policy is ready for the consumer marketplace of the future.
The OECD held a virtual international conference on “The Consumer Marketplace of the Future,” on 15-17 June 2021 to consider these issues, bringing together experts from government, business and civil society to celebrate 50 years of consumer policy at the OECD and the CCP. This public event provided OECD members and others with ideas for unlocking the full potential of the consumer marketplace of the future. Participants were invited to help shape a vision for the future of consumer policy through a series of moderated panel discussions focusing on: