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Public Communication Scan of the United Kingdom

Using Public Communication to Strengthen Democracy and Public Trust

This Public Communication Scan of the United Kingdom, the first such scan of an OECD Member country, brings new insights to the OECD’s work on understanding how public communication contributes to democratic governance. The scan analyses how the United Kingdom’s Government Communication Service (GCS) is building a more effective communication function amid changes to the information ecosystem and how it can help make policymaking more responsive to citizens' needs. The analysis and recommendations in this Scan highlight opportunities for the GCS and the UK Government to align ongoing communication reforms with actions to promote more inclusive and people-centred communication that contributes to greater engagement, improved public trust, and better policy outcomes.

Available from December 16, 2023

In series:OECD Public Governance Reviewsview more titles

TABLE OF CONTENTS

Foreword
Executive summary
The Government Communication Service: Building a communication function fit for the future
Integrating communication in the policy cycle and supporting citizen participation
Building trust in public communication to succeed in a complex information ecosystem
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