This Report was prepared by the OECD Public Governance Directorate (GOV), under the leadership of Elsa Pilichowski, Director for Public Governance. It was developed under the strategic direction of Nejla Saula, Head of Division, and David Goessmann, Head of the Open Governance Unit within the Anti-Corruption, Integrity and Open Government (ACIOG) Division.
The report was co-ordinated by Carlotta Alfonsi, who drafted it with Manon Epherre-Iriart. Anna Matysiak and Jacob O’Donnell provided research and drafting support. Nuria Villanova and Valentin Py, with the support of Meral Gedik, prepared the draft for publication and provided editorial assistance.
The authors are grateful for contributions and comments received by GOV colleagues, including Andrea Uhrhammer, Gillian Dorner, Marco Daglio, Ricardo Zapata, Craig Matasick, Liudas Zdanavicious, Alexander Roberts, Emma Phillips, Karine Badr.
The authors also thank counterparts in OECD Member and partners countries, in particular the Department of the Prime Minister and Cabinet of Australia; the Directorate-General for Communication of the European Commission; the Government Information Service of France; the Department for Information and Publishing in the Presidency of the Council of Ministers in Italy; the Public Communication Office of the Ministry of Culture, Sports and Tourism of Korea; and the Government Communications of the United Kingdom. The authors would also like to extend their sincere thanks to the 57 senior government communicators who participated in the Survey of Public Communicators, for their time, insights and contributions.
Finally, the authors would like to thank in particular the Public Communication Office of the Ministry of Culture, Sports and Tourism of the Republic of Korea for the financial support provided to this publication.
The Foreword and Acknowledgements were added to this publication by the OECD Secretariat.