The COVID-19 crisis created a sudden need for businesses and their employees to start or increase working from home. By facilitating teleworking from home, information and communication technologies (ICTs) have been crucial in allowing economic activities to endure and enabling a significant portion of individuals to continue earning incomes. This brief presents key information on how teleworking evolved during the first year of the COVID-19 pandemic (2020), with a particular focus on timely and high frequency data published by national statistical organisations, as well as evidence on how telework may evolve in the future.
Teleworking in the COVID‑19 pandemic: Trends and prospects
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