How do people experience new technologies and generative AI?

This policy brief provides new insights into how people experience the role of digital technologies in their lives, based on original cross-country data from the poll in the OECD Digital Well-being Hub, developed in collaboration with Cisco. The findings reveal wide variations in digital engagement and well-being outcomes across different groups of society. Younger adults report the highest engagement with generative AI, remote work, and recreational screen time. Women are relatively more engaged in social networking than men; and while most overall perceive digital tools as strengthening their relationships, this view is more common among youth and women. High screen time remains a concern, with 38% of users, especially young adults, exceeding five hours daily. AI-related training is primarily taken up by younger, highly educated individuals, reflecting increasing awareness of AI's impact on career prospects. Within the OECD Well-being Framework, these findings offer a timely lens on the complex interplay between digitalisation, demographic patterns, and people's well-being.