Digital Government Outlook 2026: Thailand
Table of contents
This country note presents an overview of the digital government landscape in Thailand drawing on the results of the 2025 OECD Digital Government Index (DGI) and the 2025 OECD OURdata Index. The note outlines key policy developments in the country observed during the assessment period. It aims to inform policy dialogue and support Thailand in advancing a whole-of-government approach to digital transformation in the public sector.
In the 2025 edition of the OECD Digital Government Index, Thailand attained a score of 0.48, below the OECD average of 0.70 (Figure 1).
Thailand recorded its strongest performance in Digital by Design (0.71) and Data-driven Public Sector (0.66), though both remain below OECD averages of 0.75 and 0.74, respectively. These results show that Thailand has made progress in integrating digital technologies and leveraging data for public sector operations.
Thailand scored below the OECD average across all six dimensions. Its lowest scores were recorded in Proactiveness (0.31 vs 0.67), Government as a Platform (0.34 vs 0.71) and User-Driven (0.37 vs 0.71). This suggests that Thailand has significant room for improvement in anticipating user needs, strengthening the whole-of-government adoption of shared platforms, and placing users at the centre of service design.
In the 2025 edition of the OECD OURdata Index, Thailand attained a score of 0.43, below the OECD average of 0.53 (Figure 2).
Thailand recorded a higher score in Data availability (0.64), above the OECD average of 0.53. This reflects Thailand's efforts in ensuring a broad range of government datasets are made available to the public.
Thailand scored below the OECD average in Data accessibility (0.30 vs 0.67) and Government support for data re-use (0.34 vs 0.40). This means that Thailand has room for improvement in enhancing the accessibility of open data and in strengthening mechanisms to promote data re-use.
Thailand has established a comprehensive digital government governance structure. The Digital Government Development Agency leads digital policy under the Digital Government Development Plan 2023–2027. Co-ordination involves the National Board of Digital Economy and Society chaired by the Prime Minister and the Government Chief Information Officer Committee, with external input from the National Digital Council of Thailand.
A data quality framework has been established in Thailand through the Framework for Data Governance in the Public Sector (DGA.6:2566). The framework requires data to be accurate, complete, current, and secure at all stages. It covers data categorisation, quality assessment, transparency in data management, and privacy compliance.
A strategic approach to digital talent across the public sector has been developed in Thailand. The Digital Government Development Plan 2023–2027 emphasises developing digital skills among public sector personnel. This is supported by the Public Sector Digital Skills for Digital Transformation covering training in big data and service delivery, and guidelines for developing digital skills of civil servants and public sector personnel.
Thailand's AI framework presents significant opportunities for development. While Thailand has established the National AI Action Plan for Thailand’s Development (2022–2027), transparency instruments and ethical management mechanisms are not yet in place. Developing a comprehensive AI governance framework could support responsible adoption and strengthen public trust.
Human-centred service design in Thailand also presents significant scope for development. Service design standards, a centralised catalogue of services, and mechanisms for using data in service design are not yet in place. Establishing these capabilities could support more consistent and user-centred public service delivery.
The OECD Digital Government Outlook (DGO) provides a comprehensive assessment of digital government policies across OECD Members and accession candidate countries. It draws on the results of the 2025 OECD Digital Government Index (DGI) and the 2025 OECD Open, Useful and Re-usable Data (OURdata) Index to evaluate progress and identify persistent gaps in digital transformation across the public sector.
The DGI assesses the enabling foundations for digital transformation across six dimensions: Digital by Design, Data-driven Public Sector, Government as a Platform, Open by Default, User-Driven and Proactiveness. Rather than measuring the digitalisation of specific services, the DGI focuses on the strategies, policy levers, implementation practices and monitoring mechanisms that enable coherent, whole-of-government digital transformation.
The OURdata Index benchmarks the robustness of open government data policies across three pillars: data availability, data accessibility and government support for data re-use. It supports policymakers in monitoring the design and implementation of national open government data policies.
Both indices were developed with OECD Member countries through the OECD Working Party of Senior Digital Government Officials (E-Leaders) and approved by the OECD Public Governance Committee.
Figure 1: Data for Thailand (2025 THA*) cover the period from 1 January 2022 to 31 December 2023. The 2025 DGI OECD average does not include Germany and the United States and covers the period from 1 January 2023 to 31 December 2024. The composite score is the unweighted average of the six-dimension scores.
Figure 2: Data for Thailand (2025 THA*) cover the period from 1 January 2022 to 31 December 2023. The 2025 OURdata Index OECD average does not include Denmark, Hungary and the United States, and covers the period from 1 January 2023 to 31 December 2024. The composite score is the unweighted average of the three-pillar scores.
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The full book is available in English: OECD (2026), Digital Government Outlook 2026: From Foundations to Transformational Impact, OECD Publishing, Paris, https://doi.org/10.1787/0496b2bc-en.
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