Digital Government Outlook 2026: Colombia
Table of contents
This country note presents an overview of the digital government landscape in Colombia drawing on the results of the 2025 OECD Digital Government Index (DGI) and the 2025 OECD OURdata Index. The note outlines key policy developments in the country observed during the assessment period. It aims to inform policy dialogue and support Colombia in advancing a whole-of-government approach to digital transformation in the public sector.
In the 2025 edition of the OECD Digital Government Index, Colombia attained a score of 0.71, above the OECD average of 0.70. This represents a 0.03 decrease since 2023 (Figure 1).
Colombia recorded higher scores in Data-driven Public Sector (0.87), Open by Default (0.77), Proactiveness (0.70) and User-Driven (0.70), compared with OECD averages of 0.74, 0.59, 0.67 and 0.71, respectively. These results show that Colombia has advanced in leveraging data for decision-making and in promoting the openness and transparency of government data and processes.
Colombia scored below the OECD average in Digital by Design (0.68 vs 0.75) and Government as a Platform (0.52 vs 0.71). This means that Colombia still has room for improvement in integrating digital technologies into public sector processes and in developing shared platforms and infrastructure for government-wide use.
In the 2025 edition of the OECD OURdata Index, Colombia attained a score of 0.68, above the OECD average of 0.53 (Figure 2). This represents a 0.13 increase since 2023.
Colombia recorded higher scores in Data availability (0.71) and Government support for data re-use (0.75), compared with OECD averages of 0.53 and 0.40, respectively. These results reflect Colombia’s strong performance in broadening the availability of open government data and promoting mechanisms to support data re-use.
Colombia scored below the OECD average in Data accessibility (0.60 vs 0.67). This suggests that Colombia could further enhance the accessibility of government datasets through open formats and metadata standards.
Colombia has established a digital government governance structure led by the Digital Government Directorate of the ICT Ministry, under the Digital Government Policy. Co-ordination is ensured through the Council for Institutional Management and Performance and the National System of Science, Technology, and Innovation.
A comprehensive public sector data strategy, grounded in legislation, is in place in Colombia. The Digital Government Policy provides the umbrella framework, complemented by CONPES 3920 on data exploitation and the National Data Infrastructure Plan (Resolution 460 of 2022). Together, these instruments operationalise a data-driven approach to public management and economic development.
User data is systematically integrated into service design and delivery in Colombia. The Digital Citizen Folder was designed using national satisfaction surveys, usability testing, and analytics from the Unified Procedures System. GOV.CO consolidates over 5,000 services based on citizen feedback, and the Citizen Perception Survey (EPC-PND) gathers data on over 150 variables to inform policy and service improvement through the SINERGIA evaluation system.
While Colombia performs well in areas such as data sharing and digital identity, broader components of its digital public infrastructure could be strengthened. In particular, cloud infrastructure initiatives and a wider range of available digital government tools are not yet fully in place. Developing these capabilities could support more resilient and scalable service delivery.
Colombia's framework supporting AI in government has undergone substantial reform since the DGI and OURdata assessment period ending in 2024. Colombia has advanced in establishing data governance and information security for AI systems, such as the National Artificial Intelligence Policy (CONPES 4144 of 2025), which aims to provide technical and organisational guidelines as well as define key information assets for trustworthy AI in government. Another development is the Ethical Guidelines for the Implementation, Development and Use of AI Systems in Public Entities, published in early 2026, which establish principles, values and good practices to ensure that public entities adopt AI systems in a trustworthy and responsible way. Another development is Colombia's Joint Directive 007 of 2025, which sets minimum algorithmic transparency standards and mandates impact assessments for automated and AI systems used by public entities.
The OECD Digital Government Outlook (DGO) provides a comprehensive assessment of digital government policies across OECD Members and accession candidate countries. It draws on the results of the 2025 OECD Digital Government Index (DGI) and the 2025 OECD Open, Useful and Re-usable Data (OURdata) Index to evaluate progress and identify persistent gaps in digital transformation across the public sector.
The DGI assesses the enabling foundations for digital transformation across six dimensions: Digital by Design, Data-driven Public Sector, Government as a Platform, Open by Default, User-Driven and Proactiveness. Rather than measuring the digitalisation of specific services, the DGI focuses on the strategies, policy levers, implementation practices and monitoring mechanisms that enable coherent, whole-of-government digital transformation.
The OURdata Index benchmarks the robustness of open government data policies across three pillars: data availability, data accessibility and government support for data re-use. It supports policymakers in monitoring the design and implementation of national open government data policies.
Both indices were developed with OECD Member countries through the OECD Working Party of Senior Digital Government Officials (E-Leaders) and approved by the OECD Public Governance Committee.
Figure 1: The 2025 DGI OECD average does not include Germany and the United States. 2025 data cover the period from 1 January 2023 to 31 December 2024. The 2023 OECD average does not include Germany, Greece, Slovakia, Switzerland and the United States. 2023 data cover the period from 1 January 2021 to 31 October 2022. The composite score is the unweighted average of the six-dimension scores.
Figure 2: The 2025 and 2023 OURdata Index OECD average does not include Denmark, Hungary and the United States. 2025 data cover the period from 1 January 2023 to 31 December 2024. 2023 data cover the period from 1 January 2020 to 31 December 2021. The composite score is the unweighted average of the three-pillar scores.
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The full book is available in English: OECD (2026), Digital Government Outlook 2026: From Foundations to Transformational Impact, OECD Publishing, Paris, https://doi.org/10.1787/0496b2bc-en.
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