SME digitalisation for competitiveness

Digitalisation can unlock SME competitiveness, by helping SMEs access new markets and improve the efficiency of their operations. Understanding how SMEs derive value from digitalisation, as well as the barriers they face – whether in adopting new technologies or in adapting their business processes – is key to informing effective policymaking. This 2025 OECD D4SME Survey sheds light on both across ten OECD countries (Australia, Canada, France, Germany, Italy, Japan, Korea, Spain, the United Kingdom, and the United States) in collaboration with digital platform partners of the OECD D4SME Global Initiative. Building on insights from its 2024 edition, the 2025 OECD D4SME Survey provides an updated perspective on SMEs’ digital maturity and practices. It offers a focus on four of our key areas to enhance SME competitiveness through digitalisation: adoption of AI technologies (including generative AI), use of digital tools for sustainability, uptake of fintech solutions, and digital security practices to enhance resilience against cyber threats.