| A2JLN | Access to Justice and Legal and justice needs, Australia |
| ABS | Australian Bureau of Statistics |
| ADR | Alternative Dispute Resolution |
| CALD | Culturally and Linguistically Diverse |
| CDAD | Conseils départementaux de l’accès au droit (County councils for legal access, France) |
| CEPEJ | Commission Européenne pour l'Efficacité de la Justice (European Commission for the Efficiency of Justice) |
| CLAC | Community Legal Advice Centre |
| CLAN | Community Legal Advice Network |
| CLSD | Co-operative Legal Service Delivery |
| CQFD | Court Quality Framework Design |
| CSO | Community Service Organisations |
| ECC Net | European Consumer Centres Network |
| ECFS | Electronic Case Filing System |
| ECODIR | Electronic Consumer Dispute Resolution |
| ELAP | Elderly Legal Assistance Programme, United States |
| ELSRP | Evolving Justice services Research Project |
| FDR | Family Dispute Resolution |
| GCDR | Government Centre for Dispute Resolution |
| GIS | Geographic Information System |
| HiiL | The Hague Institute for Innovation of Law |
| ICT | Information and Communications Technology |
| ISR | Integrated Safety Response |
| KPI | Key Performance Indicator |
| LAIR | White House Legal Aid Interagency Roundtable, United States |
| LASDD | Legal Assistance Services Data Digest |
| LAW Survey | Legal Australia-Wide Survey |
| LGA | Local Government Area |
| LJFNSW | Law and Justice Foundation of New South Wales |
| LNS | Legal Needs Survey |
| LSRC | Justice services Research Centre |
| MA2J | Measuring Access to Justice Project |
| MJD | Maisons de la justice et du droit (Law and justice houses), France |
| MSAP | Maison de services au public, France |
| MSCT | Most Significant Change Technique |
| NGO | Non-Governmental Organisation |
| NLAP | National Legal Assistance Partnership, Australia |
| NLAS | Need for Legal Assistance Services |
| NPA | National Partnership Agreement |
| ODR | Online Dispute Resolution |
| OECD | Organisation for Economic Co-operation and Development |
| OGP | Open Government Partnership |
| OPSI | Observatory of Public Sector Innovation |
| OSJI | Open Society Justice Initiative |
| PAD | Points d’accès au droit (Access to law points), France |
| PaRIS | OECD Patient-Reported Indicator Surveys |
| PIMMS | Points d’information et de médiation multiservices France |
| PLEI | Public Legal Education and Information |
| RAD | Relais d’accès au droit (Access to law relay points), France |
| RIA | Regulatory Impact Analysis |
| SDG | Sustainable Development Goal |
| SDVCs | Specialist Domestic Violence Courts, England and Wales |
| SEIFA | Socio-Economic Index for Areas (Australia) |
| SIM | Sequential Intercept Model |
| SME | Small and Medium-sized Enterprise [“Enterprises”, given and] |
| SRL | Self-Represented Litigant |
| SST | Social Security Tribunal, Canada |
| UIHJ | Union internationale des huissiers de justice (International Union of Judicial Officers) |
| UNDP | United Nations Development Programme |
| WHO | World Health Organization |
OECD Framework and Good Practice Principles for People‑Centred Justice
