The communication sector is undergoing high-paced developments driven by the digital transformation of our economies and societies. Technological convergence has led to an evolving competitive landscape and new challenges arise around privacy and security concerns. Communication regulators are increasingly acknowledging the positive and negative effects of communication infrastructures and services on the environment. Moreover, there is a growing need to ensure the resilience of networks, stemming partially from the effects of climate change. In consequence, the key question for OECD policymakers is no longer whether regulatory structures need to change, but rather how. This report explores the critical role communication regulators play in an increasingly connected society. It identifies the challenges stemming from the digital transformation of our societies, the main policy objectives pursued by communication regulators, measures to address current and future challenges, as well as the importance of strengthening the capabilities of communication regulators of the future.
