Social challenges

What do workers and employers think about AI in the workplace?


In 2022, the OECD gathered data on the impact of AI on people and their workplaces, in the manufacturing and finance sectors of seven countries. The findings show that AI use at work can lead to positive outcomes for workers around job satisfaction, health and wages. Yet there are also risks around privacy, work intensity and bias. The survey revealed a clear divide between what workers think about AI use in their jobs today and their fears for the future. The results highlight the urgent need for policy action now, to ensure that no one is left behind.

See also: OECD Employment Outlook 2023