| ACA | Anti-Corruption Agency |
| ALL | Albanian lek (currency) |
| AFD | French Development Agency |
| AI | Artificial intelligence |
| AIDA | Albanian Investment and Development Agency |
| ALLED2 | Aligning Education for Employment |
| APIF | Agency for Intermediary, IT and Financial Services |
| APPRM | Agency for Promotion of Entrepreneurship of the Republic of North Macedonia |
| ATCG | Accreditation Body of Montenegro |
| ATK | Kosovo Tax Administration |
| ATS | Accreditation Body of Serbia |
| BAM | Bosnia and Herzegovina convertible Marka (currency) |
| BATA | Institute for Accreditation of Bosnia and Herzegovina |
| BCC | Business Consultants Council |
| BEIS | Business, Energy and Industrial Strategy |
| BEEPS | Business Environment and Enterprise Performance Survey |
| GA | Bundesweite gründerinnenagentur |
| BIDS | Business Investment Development Strategy |
| BoC | Board of Creditors |
| BoM | Bureau of Metrology |
| BiH | Bosnia and Herzegovina |
| BSA | Bankruptcy Supervision Agency |
| BSS | Business support services |
| BUIKAD | Businesswomen and Executives Association of Bursa |
| CAB | Conformity assessment body |
| CBB | Cross Border Bankruptcy |
| CBK | Central Bank of Kosovo |
| CBRT | Central Bank of the Republic of Turkey |
| CCIS | Chamber of Commerce and Industry |
| CCPP | Commission for Protection of Rights in Public Procurement Procedures |
| CEFTA | Central European Free Trade Agreement |
| CEN/CENELEC | European Committee for Standardization/European Committee for Electrotechnical Standardization |
| CERP | Competitiveness and Export Readiness Project |
| CGF | Credit guarantee fund |
| CGPM | General Conference on Weights and Measures |
| CIT | Corporate income tax |
| CMB | Capital Market Board |
| COSME | Competitiveness of Enterprises and Small and Medium-Sized Enterprises |
| CVETA | Council for Education and Vocational Training |
| DAK | General Directorate for Accreditation |
| DBNM | Development Bank of North Macedonia |
| DMDM | Directorate of Measures and Precious Metals |
| DPA | General Directorate of Accreditation |
| DPM | General Directorate of Metrology |
| DPPP | Directorate for Public Procurement Policy |
| DPS | Directorate of Standardisation |
| DTB | Danube Transnational Programme |
| EA | European Co-operation for Accreditation |
| EBRD | European Bank for Reconstruction and Development |
| EC | European Commission |
| ECR | Electronic cash register |
| EDIF | Enterprise Development and Innovation Facility |
| EDP | Entrepreneurial Discovery Process |
| EEN | Enterprise Europe Network |
| EG | Enterprise Georgia |
| EGP | Economic Growth Plan |
| EIB | European Investment Bank |
| EIC | European Innovation Council |
| eIDAS | Authentication and Trust Services Regulation |
| EIS | European Innovation Scoreboard |
| EIF | European Interoperability Framework |
| EMS | Environmental Management Standards |
| EMS | Environmental management systems |
| EPS | E-procurement system |
| ERP | Economic Reform Programme |
| EFTA | European Free Trade Association |
| ESPD | European Single Procurement Document |
| ESPP | Electronic System for Public Procurement |
| ETF | European Training Foundation |
| EU | European Union |
| EUR | Euro (currency) |
| EURAMET | European Metrology Association |
| EWS | Early warning system |
| FBiH | Federation of Bosnia and Herzegovina |
| FDI | Foreign direct investment |
| FIA | Financial Information Agency |
| FIPA | Foreign Investment Promotion Agency of Bosnia and Herzegovina |
| FITD | Fund for Innovation and Technology Development |
| FORS Montenegro | Foundation for the Development of Northern Montenegro |
| FX | Foreign exchange |
| GCF | Green Climate Fund |
| GCI | Global Competitiveness Index |
| GDP | Gross domestic product |
| GHG | Greenhouse gas |
| GIZ | Gesellschaft für Internationale Zusammenarbeit GmbH |
| GMIP | Integrated Policy Management Group |
| GVC | Global value chain |
| HEI | Higher education institution |
| HPMP | Hydrochlorofluorocarbons Phase-out Management Plan |
| ICT | Information and communication technology |
| IDF | Investment and Development Fund |
| IFAD | International Fund for Agricultural Development |
| ILO | International Labour Organization |
| IMBiH | Institute of Metrology of Bosnia and Herzegovina |
| ICT | Information and communications technology |
| INFE | International Network on Financial Education |
| IP | Intellectual property |
| IPA | Instrument for Pre-accession Assistance |
| IRBRS | Republika Srpska Investment-Development Bank |
| ISBIH | Institute for Standardisation of Bosnia and Herzegovina |
| ISCED | International Standard Classification of Education |
| ISO | International Organisation for Standardisation |
| ISKUR | Turkish Employment Agency |
| ISME | Institute for Standardisation of Montenegro |
| ISS | Institute for Standardisation of Serbia |
| IT | Information technology |
| JA | Junior Achievement |
| JICA | Japan International Cooperation Agency |
| JRC | Joint Research Centre |
| KAYSIS | Electronic Public Information Management System |
| KBRA | Kosovo Business Registration Agency |
| KCC | Kosovo Chamber of Commerce |
| KCGF | Kosovo Credit Guarantee Fund |
| KEPA | Kosovo Environmental Protection Agency |
| KFOR | Kosovo Forces |
| KGF | Credit Guarantee Fund |
| KIESA | Kosovo Investment and Enterprise Support Agency |
| KKB | Credit Registration Office |
| KMA | Kosovo Metrology Agency |
| KODE | Kosovo Digital Economy |
| KOSGEB | Small and Medium Enterprises Development Organisation of Turkey |
| KOTRA | Korea Trade-Investment Promotion Agency |
| KSA | Kosovo Standardisation Agency |
| LFS | Labour Force Survey |
| MEP | Manufacturing Extension Partnership |
| MERSIS | Central Commercial Registration System |
| MEST | Ministry of Education, Science and Technology |
| MFA | Macro-Financial Assistance |
| MIA | Montenegro Investment Agency |
| MIET | Ministry of Industry, Entrepreneurship and Trade |
| MJUDDM | Ministry of State Administration, Digital Society and Media |
| MKD | Macedonian denar (currency) |
| MLA | Multilateral Agreement |
| MNE | Multinational enterprise |
| MoEPP | Ministry of Environment and Physical Planning |
| MoESTD | Ministry of Education, Science and Technological Development |
| MoNE | Ministry of National Education |
| MONSTAT | Statistical Office of Montenegro |
| MSME | Micro, small and medium-sized enterprise |
| NACE | Statistical classification of economic activities in the European Community |
| NAIS | National Agency for Information Society |
| NARMP | National Authority for Regulating and Monitoring Public Procurement |
| NASRI | National Agency for Scientific Research and Innovation |
| NBA | National Bankruptcy Agency |
| NBC | National Business Centre |
| NBFI | Non-bank financial instrument |
| NBS | National Bank of Serbia |
| NCEI | National Council for Economy and Investment |
| NEIC | National Economic and Investment Council |
| NGO | Non-governmental organisation |
| NPISAA | National Programme for Implementation of the Stabilisation and Association |
| NPLs | Non-performing loans |
| NSB | National standards body |
| NSSD | National Strategy for Sustainable Development |
| NUS | New Ukrainian School |
| OECD | Organisation for Economic Co-operation and Development |
| ODEON | Open Data for European Open Innovation |
| OGD | Open government data |
| OGP | Open Government Partnership |
| OIZ | Organised industrial zone |
| OIML | Organisation of Legal Metrology |
| PARS | Public Administration Reform Strategy |
| PCP | Product contact point |
| PIT | Personal income tax |
| PPA | Public Procurement Agency |
| PPC | Public-private consultation |
| PPL | Public Procurement Law |
| PPO | Public Procurement Office |
| PPP | Purchasing power parity |
| PPRC | Public Procurement Regulatory Commission |
| PPS | Public Policy Secretariat |
| PRB | Procurement Review Body |
| QI | Quality infrastructure |
| R&D | Research and development |
| RAPEX | Rapid Exchange of Information System |
| RARS | Development Agency of Republika Srpska |
| RAS | Development Agency of Serbia |
| RCPRPP | Rights in Public Procurement Procedures |
| RDAs | Regional Development Agencies |
| REBUS | REady for BUSiness |
| RIA | Regulatory impact assessment |
| RIA | Regulatory impact analysis |
| RS | Republika Srpska |
| RSD | Serbian dinar (currency) |
| S3 | Smart Specialisation Strategy |
| SAA | Stabilisation and Association Agreement |
| SAP | Single Access Point |
| SBA | Small Business Act |
| SBRA | Small Business Reorganisation Act |
| SBRA | Serbian Business Registers Agency |
| SBS | Small Business Standards |
| SEZ | Special economic zone |
| SIEA | Slovak Innovation and Energy Agency |
| SME | Small and medium-sized enterprise |
| SOE | State-owned enterprise |
| SSC | Social security contributions |
| STEM | Science, technology, engineering and mathematics |
| STIP | Science, technology and innovation policy |
| STP | Science and technology park |
| SWOT | Strength, weakness, opportunity and threat |
| TDZ | Technology development zone |
| TEKMERs | Technology development centres |
| TIM | Turkish Exporters Assembly |
| TNA | Training needs analysis |
| TOBB | Union of Chambers and Commodity Exchanges of Turkey |
| TOSYOV | Turkish Small and Medium-Sized Enterprises Self-employed Persons and Managers Foundation |
| TRY | Turkish lira (currency) |
| TSE | Turkish Standards Institution |
| TUBITAK | Scientific and Technological Research Council of Turkey |
| TURKSTAT | Turkish Statistical Institute |
| UCCIAL | Union of Chambers of Commerce and Industry of Albania |
| UN | United Nations |
| UNCITRAL | United Nations Commission on International Trade Law |
| UNDP | United Nations Development Programme |
| UNICEF | United Nations Children’s Fund |
| UNIDO | United Nations Industrial Development Organization |
| US | United States |
| UPCO | University of Pristina for Competitiveness/Competencies/Cooperation |
| USAID | United States Agency for International Development |
| UYAP | National Judiciary Informatics System |
| VAT | Value-added tax |
| VET | Vocational education and training |
| WB | Western Balkans |
| WBT | Western Balkans and Turkey |
| WGDEL | Working Group on Digital and Entrepreneurship Learning |
| WGI | Worldwide Governance Indicators |
| WHOA | Law on the Confirmation of Private Restructuring Plans (Netherlands) |
| WTO | World Trade Organization |
SME Policy Index: Western Balkans and Turkey 2022
Assessing the Implementation of the Small Business Act for Europe
Report
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