| CAA | UK Civil Aviation Authority |
| CAS | Citizens Advice Scotland |
| CFU | Consumer Futures Unit |
| CLCV | Consommation, logement et cadre de vie |
| CPI | Consumer price index |
| CRE | Commission de régulation de l’énergie |
| DAG | Delivery Assurance Group |
| DWQR | Drinking Water Quality Regulator |
| EBP | Ethical business practice |
| EBR | Ethical business regulation |
| EBRSG | EBR Support Group |
| ERSE | Energy Services Regulatory Authority of Portugal |
| ESCOSA | Essential Services Commission of South Australia |
| EU | European Union |
| ICG | Independent Customer Group |
| IPPF | Investment Planning and Prioritisation Framework |
| IPPG | Investment Planning and Prioritisation Group |
| OMG | Output Monitoring Group |
| RCG | Research Co-ordination Group |
| RPI | Retail price index |
| SAG | Stakeholder advisory group |
| SEPA | Scottish Environmental Protection Authority |
| SRC | Strategic Review of Charges |
| SRC15 | Strategic Review of Charges 2015-2020 |
| SRC21 | Strategic Review of Charges 2021-2027 |
| UNIDEN | L'Union des Industries Utilisatrices d'Énergie |
| WG | Working group |
| WICS | Water Industry Commission for Scotland |
Scotland’s Approach to Regulating Water Charges
Innovation and Collaboration
