While Slovenia can rely on solid digital public infrastructures (DPI) they are unevenly developed, and the relatively slower development over the past two years has placed the country below the OECD average. Slovenia could improve their performance by addressing gaps in cloud, open-source software, and the adoption of digital identity solutions for public services.
Digital Government Scan of Slovenia
Abstract
Digital public infrastructure (DPI) is a key foundation for public service delivery, public sector efficiency and the broader digital economy. There are at least six DPI components: digital identity, digital payments, data-sharing systems, digital post, digital notifications and base registries. Governments play a central role in designing, implementing and overseeing this infrastructure, as well as providing the underlying enablers, including open-source and interoperability frameworks, and standards for metadata and application programming interfaces (APIs) (OECD, 2025[37]).
The 2025 Digital Government Index (DGI) demonstrates that Slovenia has access to well-developed digital public infrastructures for government, although progress has slowed compared to other OECD countries. Slovenia's 2025 DPI score of 0.73 remains relatively unchanged and falls below the OECD average of 0.81, which has increased from 0.72 in 2023. Although Slovenia has continued its alignment with the EU Digital Compass policies and objectives, this relatively slower progress highlights gaps in the country's latest digital strategies and challenges in the implementation of some of its goals.
Through the Digital Public Services Strategy 2030, Slovenia aims to develop secure, efficient, and sustainable digital infrastructures (Ministry of Public Administration, 2022[4])). The country has maintained a high level of cybersecurity maturity and is a leader among OECD countries, with appropriate regulation and strategy for critical digital infrastructure (Critical Infrastructure and Information Security Acts), institutional cybercrime investigation and prosecution capabilities (National Bureau of Investigation), and cybersecurity coordination at the national level. Under the strategic direction of the Ministry of Digital Transformation, Slovenia has consolidated its national digital identity infrastructure around SI-PASS (and the eOsebna mobile application), which is a single-sign on solution for citizens, businesses and officials to access online public services.
Note: 2025 results only cover information from 2023 to 2024. 2025 results do not include data from Germany and the United States.. 2023 results do not include data from Greece, Switzerland, the Slovak Republic, Germany and the United States.
Source: (OECD, 2025[3]))
Compared to 2023, Slovenia’s DPI development has not kept pace with other OECD countries and is now below the OECD average. In fact, the OECD's 2025 DGI highlights that Slovenia still lacks important DPI such as government-to-person (G2P) digital notification tools, and key DPI enablers, such as common standards or infrastructure for API-management, metadata management, or frameworks to support open-source use. Moreover, despite Slovenia’s State Cloud initiative, Slovenia scores lower on key strategic goals for the cloud because of gaps in its adoption strategy, especially regarding operational and cost-efficiency objectives. While Slovenia has published guidelines for the use of open source for digital government initiatives, the country still scores significantly low because of a lack of policies, promotion or actions to foster open-source software use in government.
Slovenia’s strategy on digital identity could be expanded to consider the needs of services providers outside the public sector, such as regulated know-your-customer (KYC) bodies, or the private sector. Slovenia introduced this possibility in the national legislation and also started onboard private sector. The up-to date list of systems from public and private sector connected to the SI-PASS are published on https://www.si-trust.gov.si/sl/si-pass/storitve. The number of private entities integrated into SI-PASS is currently around 10, but this number is expected to increase in the future. The registered users of the SI-PASS is currently around 1 M, which is around 45% of all Slovenian citizens. The majority of the users rely on of the available 2FA solutions. The users mainly authenticate themselves with qualified digital certificates, smsPASS and electronic Identity Card. In September 2025, virtual ID Card using mobile app called eOsebna was launched. It is expected that the European wallet for digital identity will be launched at the beginning of 2027, based on eOsebna app. SI-PASS is undergoing a renewal process to better meet the expectations of both users and e-service providers. The renewal is expected in 2026. The estimated percentage of the eligible population using a use-friendly 2FA solution (sms, email or app 2FA) for accessing online public services is less than 25%, which is low. This can be partly due to SI-PASS only recently enabling a mobile ID option (smsPASS). Options available form before username and password, digital certificate file, or eID card. The estimated percentage of public services available through SMSpass is around 50-74%.
Based on these findings, the Government could consider incorporating the strategic objective below into its new digitalisation strategy, which could be achieved by addressing the associated recommendations:
Slovenia has built strong digital public infrastructure foundations, particularly in cybersecurity and digital identity, but slow progress, limited uptake and gaps in shared components mean its overall DPI development now lags behind the OECD average and constrains the shift towards a mature Government-as-a-Platform model. Slovenia could take concrete steps forward by:
Recommendation 11:
Strengthening its DPI approach by adopting key enablers, including common standards for API-management and metadata, and shared infrastructure, including government-to-person (G2P) digital notification tools.
Recommendation 12:
Improving its strategic ambitions with regards to cloud, and explore the development of initiatives encouraging the use of open-source software, where relevant, in the public sector.
Recommendation 13:
Promoting increased population uptake of secure and user-friendly digital identity, by extending its digital identity strategy to other types of services providers, accelerate the onboarding process of private sector and user-friendly usage of SI-PASS, promote the mobile based solutions for eIDs.