As the general-purpose technology of our time, Artificial Intelligence (AI) is expected to profoundly change all aspects of our life, including work. The technology is rapidly evolving and is increasingly making its way into the workplace, bringing promises of increased productivity and improvements in job quality, amongst others. The question is not so much whether AI should be used at work, but rather how, so that its benefits can be maximised, while managing some of the risks such as: automation, invasions of privacy, bias and discrimination, and increased work pressure and stress, to name just a few. The evidence suggests that policies and institutions matter to making a success of AI, including: training and social dialogue, but also clear and proportionate regulation.
In this series of country reviews, the OECD analyses the impact AI is having on a country’s labour market from an internationally comparative perspective and also takes stock of that country’s policies and institutions, against the backdrop of the OECD AI Principles for trustworthy AI. These country reviews aim to help policymakers better understand the risks and opportunities and offer them a menu of options to help workers and employers make a success of AI, drawing on examples and best practice from across the OECD. In addition, by providing an in-depth analysis of a particular country, these reviews allow policymakers from across the OECD to draw lessons from the experience of a specific country to inform their own policies and institutions.