| AI | Artificial intelligence |
| APEC | Asia-Pacific Economic Cooperation |
| B2B | Business-to-business |
| B2C | Business-to-consumer |
| B2G | Business-to-government |
| BEPS | Base erosion and profit shifting |
| BIAC | Business at OECD |
| EDI | Electronic data interchange |
| EPR | Extended producer responsibility |
| FDI | Foreign direct investment |
| G20 | Group of 20 |
| GATT | General Agreement on Tariffs and Trade |
| GATS | General Agreement on Trade in Services |
| GDP | Gross domestic product |
| GDPR | General Data Protection Regulation |
| GST | Goods and services tax |
| GVC | Global value chain |
| IaaS | Infrastructure-as-a-service |
| ICT | Information and communication technology |
| ICPEN | International Consumer Protection Enforcement Network |
| IoT | Internet of Things |
| IP | Internet protocol |
| IXP | Internet exchange point |
| KBC | Knowledge-based capital |
| M2M | Machine-to-machine |
| MNO | Mobile network operator |
| MSMEs | Micro, small and medium-sized enterprises |
| NFC | Near-field communication |
| P2P | Peer-to-peer |
| PaaS | Platform-as-a-service |
| PPP | Public-private partnership |
| QR | Quick response |
| SaaS | Software-as-a-service |
| SCM | Supply-chain management |
| SMEs | Small and medium-sized enterprises |
| TCP/IP | Transmission control protocol/Information protocol |
| TUAC | Trade Union Advisory Committee |
| UN | United Nations |
| UNCTAD | United Nations Conference on Trade and Development |
| VAT | Value-added tax |
| WTO | World Trade Organization |
Unpacking E‑commerce
Business Models, Trends and Policies