This report was prepared by the OECD Public Governance Directorate (GOV) under the leadership of Elsa Pilichowski, Director; Gillian Dorner, Deputy Director; and Janos Bertok, Deputy Director. The development of this report was led by Tatyana Teplova, Head of Division, OECD Public Governance Directorate.
The report was drafted by Geoff Mulherin, with the support of Mariane Piccinin Barbieri, Maaike de Langen and the Justice Team in the GOV Global Partnerships, Inclusion and Justice Division. Jennifer Allain and Mark Weston edited the report. Ciara Muller provided coordination and editorial support.
This publication builds on many years of research, analysis, peer learning and policy dialogue on public governance, access to justice and people-centred justice undertaken by the OECD and its Member and Partner countries, under the auspices of the Public Governance Committee, in the justice network and beyond. The development of the Toolkit has also been informed by a series of online workshops held in 2024 and 2025 that brought together country representatives and experts to test different components of the Recommendation, identify good practices, and gather the latest experiences and insights. Special appreciation is due to the members of the OECD Advisory Group on Access to Justice, as well as to all those who contributed to the 2024 OECD Global Roundtable on Access to Justice in Canada, for their ongoing engagement and support.
Additional thanks to the following OECD colleagues for their valuable inputs and support: Elizabeth Manning, Andrea Uhrhammer, Valerie Frey, Santiago Gonzalez, Arnault Pretet and Sarah Kups.