| AA | Association Agreement (EU) |
| ABCA | Annual Business Climate Assessment |
| ACAA | Agreement on Conformity Assessment and Acceptance of Industrial Products |
| ACN | Anti-Corruption Network for Eastern Europe and Central Asia |
| ADR | alternative dispute resolution |
| AGEPI | State Agency on Intellectual Property of the Republic of Moldova |
| AMCU | Antimonopoly Committee of Ukraine |
| AMD | Armenian dram (currency) |
| ARDA | Agricultural and Rural Development Agency of Georgia |
| ARMA | Agency for Recovery and Management of Assets of Ukraine |
| ArmStatA | State Statistical Committee of Armenia |
| ASK | National Confederation of Entrepreneurs (Employers) Organizations of the Republic of Azerbaijan |
| ATM | automated teller machine |
| AzAK | Azerbaijan Accreditation Centre |
| AZPROMO | Azerbaijan Export and Investment Promotion Agency |
| B2B | business to business |
| BBTC | Baku Business Training Centre |
| BDS | business development services |
| BEEPS | Business Environment and Enterprise Performance Survey |
| Belstat | National Statistical Committee of the Republic of Belarus |
| BEROC | Belarusian Economic Research and Outreach Center |
| BFFSE | Belarusian Fund for Financial Support of Entrepreneurs |
| BLA | bilateral agreement |
| BO | business ombudsman |
| BSCA | Belarusian State Centre for Accreditation |
| BSI | Business Support Infrastructure |
| BSO | Business support organisation |
| BYR | Belarusian ruble (currency) |
| CA | conformity assessment |
| CAERC | Centre of Analysis of Economic Reforms and Communication of Azerbaijan |
| CAS | Centres for Administrative Services of Ukraine |
| CC | Competition Council of Moldova |
| CCAA | Business Consultancy and Business Support Centre of Moldova |
| CCI | Chambers of Commerce and Industry |
| CEDA | Center for Entrepreneurial Education and Business Support |
| CEN | European Committee for Standardization |
| CENELEC | European Committee for Electrotechnical Standardization |
| CEPA | Comprehensive and Enhanced Partnership Agreement |
| CETA | Centralised Exchange Trading in Azerbaijan |
| CGS | credit guarantee scheme |
| COSME | Competitiveness of Enterprises and Small and Medium-Sized Enterprises |
| CPI | corruption perception index |
| CU | credit union |
| CUTIS | Canada-Ukraine Trade & Investment Support Project |
| DCFTA | Deep and Comprehensive Free Trade Area |
| DfID | Department for International Development of the UK |
| DG GROW | Director-General for Internal Market, Industry, Entrepreneurship and SMEs |
| DG NEAR | Director-General for Neighbourhood and Enlargement Negotiations |
| DigComp | European Digital Competence Framework |
| EA | European co-operation for Accreditation |
| EAC | Eurasian Conformity |
| EAEU | Eurasian Economic Union |
| EaP | Eastern Partner |
| EBRD | European Bank for Reconstruction and Development |
| EC | European Commission |
| EEAS | European External Action Service |
| EEN | Enterprise Europe Network |
| EIA | environmental impact assessment |
| EIB | European Investment Bank |
| EIC | European Innovation Council |
| EIF | Enterprise Incubator Foundation, Georgia |
| EIU | Economist Intelligence Unit |
| EMS | environmental management system |
| EntreComp | European Entrepreneurship Competence Framework |
| EPO | Export Promotion Office of Ukraine |
| EQF | European Qualifications Framework |
| ETF | European Training Foundation |
| ETSI | European Telecommunications Standards Institute |
| EU | European Union |
| EUR | euro (currency) |
| EuroMed | Euro-Mediterranean Partnership |
| FDI | foreign direct investment |
| FX | foreign exchange |
| GAF | German-Armenian Fund |
| GAP | Green Action Plan |
| GCA | Competition Agency of Georgia |
| GCI | Global Competitiveness Index (WEF) |
| GDP | Gross domestic product |
| GEL | Georgian lari (currency) |
| GENIE | Georgia National Innovation Ecosystem Project |
| Geostat | National Statistics Office of Georgia |
| GEOSTM | Georgia’s National Agency for Standards and Metrology |
| GITA | Georgia’s Innovation and Technology Agency |
| GIZ | Gesellschaft für Internationale Zusammenarbeit |
| GNI | Gross national income |
| GOST | State Union Standard |
| GVC | global value chain |
| HHI | Hirschman Herfindahl Index |
| HTP | High Technology Park in Belarus |
| IAF | International Accreditation Forum |
| ICT | information and communications technology |
| IDP | internally displaced persons |
| IEC | International Electrotechnical Commission |
| IFC | International Finance Corporation |
| IFI | International Finance Institution |
| IFRS | International Financial Reporting Standards |
| ILAC | International Laboratory Accreditation Co-operation |
| ILO | International Labour Organisation |
| IMF | International Monetary Fund |
| IP | Intellectual property |
| IPR | Intellectual property rights |
| ISIC | International Standard Industrial Classification |
| ISO | International Organisation for Standardisation |
| IT | Information technology |
| ITC | International Trade Center |
| KfW | Kreditanstalt für Wiederaufbau |
| KPI | key performance indicator |
| LED | local economic development |
| LLL | life-long learning |
| M&E | monitoring and evaluation |
| MAF | Ministry of Agriculture and Food of Ukraine |
| MART | Ministry of Antimonopoly Regulation and Trade of Belarus |
| MDETA | Ministry for Development of Economy, Trade and Agriculture of Ukraine |
| MFI | microfinance institution |
| MIEPO | Moldova Investment and Export Promotion Organisation |
| MLA | multilateral agreement |
| MDL | Moldovan leu (currency) |
| MNE | multinational enterprises |
| MoESD | Ministry of Economy and Sustainable Development of Georgia |
| MOLDAC | National Accreditation Centre of the Republic of Moldova |
| MoU | Memorandum of Understanding |
| MRA | Multilateral Recognition Agreement |
| MSME | micro, small and medium enterprises |
| NABU | National Anti-corruption Bureau of Ukraine |
| NAC | National Anti-corruption Centre of Moldova |
| NACP | National Agency on Corruption Prevention of Ukraine |
| NAPR | National Agency of Public Registry of Georgia |
| NARD | National Agency for Research and Development of Moldova |
| NAUU | National Accreditation Agency of Ukraine |
| NBG | National Bank of Georgia |
| NBU | National Bank of Ukraine |
| NEAP | National Environmental Action Programme of Georgia |
| NGO | Non-governmental organisation |
| NIS | Newly Independent States |
| NPL | non-performing loan |
| NQI | national quality infrastructure |
| NSB | national standardisation bodies |
| ODIMM | Organisation for SME Sector Development of Moldova |
| OECD | Organisation for Economic Cooperation and Development |
| OSCE | Organisation for Security and Co-operation in Europe |
| PES | Public Employment Services |
| PPC | public-private consultation |
| PPD | public private dialogue |
| PPJRAI | Public-Private Joint Regulation Advancement Initiative |
| PPL | Public Procurement Law |
| PPP | purchasing power parity |
| QI | quality infrastructure |
| R&D | research and development |
| RIA | regulatory impact analysis |
| SAPO | Specialised Anticorruption Prosecutor Office of Ukraine |
| SARAS | Service for Accounting, Reporting and Auditing Supervision of Georgia |
| SBA | Small Business Act for Europe |
| SBDA | Small Business Development Agency of Azerbaijan |
| SCPEC | State Commission for Protection of the Economic Competition of Armenia |
| SDG | Sustainable Development Goals |
| SES | State Employment Service of Ukraine |
| SIGMA | Support for Improvement in Governance and Management |
| SMBDA | Small and Medium Business Development Agency of the Republic of Azerbaijan |
| SME | small and medium-sized enterprises |
| SME DNC | SME Development National Center of Armenia |
| SMEDA | Support for SME Development in Armenia |
| SMEDO | SME Development Office of Ukraine |
| SMEPI | Small and Medium Enterprise Policy Index |
| SOE | state-owned enterprise |
| SPA | State Procurement Agency of Georgia |
| SRS | State Regulatory Service of Ukraine |
| SSAPCRP | State Service for Antimonopoly Policy and Consumer Rights Protection of Azerbaijan |
| STAREP | Strengthening Auditing and Reporting in the Countries of the Eastern Partnership |
| TBT | Technical Barriers to Trade |
| TC | technical committees |
| TFIs | Trade Facilitation Indicators |
| TNA | training needs analysis |
| TR | technical regulation |
| TTO | technology transfer office |
| TÜRKAK | Turkish Accreditation Agency |
| UAE | United Arab Emirates |
| UAH | Ukrainian hryvnia (currency) |
| UkrNDNC | Ukrainian scientific-research and training center of issues of standardization, certification and quality |
| Ukrstat | State Statistics Service of Ukraine |
| UN | United Nations |
| UNCITRAL | United Nations Commission on International Trade Law |
| UNCTAD | United Nations Conference on Trade and Development |
| UNDP | United Nations Development Programme |
| UNESCO | United Nations Educational, Scientific and Cultural Organization |
| UNIC | Ukraine Network for Compliance and Integrity |
| UNIDO | United Nations Industrial Development Organization |
| UNODC | United Nations Office on Drugs and Crime |
| USAID | United States Agency for International Development |
| USD | United States dollar (currency) |
| VAT | value-added tax |
| VC | venture capital |
| VET | vocational education and training |
| WB | World Bank |
| WB DB | World Bank's Doing Business |
| WB GENIE | World Bank Georgia National Innovation Ecosystem Project |
| WBT | Western Balkans and Turkey |
| WEF | World Economic Forum |
| WTO | World Trade Organisation |
| y-o-y | year-on-year |
SME Policy Index: Eastern Partner Countries 2020
Assessing the Implementation of the Small Business Act for Europe
Report
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