| ADA | Austrian Development Agency |
| DPE | Armenian Department for Programmes Expertise |
| DITP | Direction interministérielle de la transformation publique |
| CoG | Centre of Government |
| CSO | Civil society organisation |
| GIZ | Deutsche Gesellschaft für Internationale Zusammenarbeit |
| MoHTI | Ministry of High-Tech Industry |
| MoF | Ministry of Finance |
| OECD | Organisation for Economic Co-operation and Development |
| OGP | Open Government Partnership |
| PAR | Public Administration Reform |
| PB | Participatory budgeting |
| PMO | Prime Minister’s Office |
| SDC | Swiss Agency for Development and Cooperation (SDC) |
| Sludge Audits | A user-centred behavioural science-based methodology for service, process and policy design aimed to help reduce friction and time-consuming interactions between citizens and government. |
| USAID | U.S. Agency for International Development |
Innovative Capacity and Participatory Policymaking in Armenia