Consultations with doctors are an important measure of overall access to health services, since most diseases can be managed effectively in primary care without hospitalisation, and a doctor consultation often precedes a hospital admission. The COVID‑19 pandemic significantly impacted the number of consultations, with major consequences for disease prevention and management.
Generally, the annual number of doctor consultations per person in Asia-Pacific is lower than the OECD average of 6.3, but there are some cross-country variations (Figure 5.3, left panel). The doctor consultation rate ranges from above 17 per person in Korea and Japan to less than one per person in Bangladesh and Cambodia. In general, consultation rates tend to be highest in the high-income countries and territories in the region (except Singapore) and significantly lower in low-income countries and territories, suggesting that income levels have some impact on populations’ healthcare‑seeking behaviours. It should be noted that in low- and lower-middle-income countries and territories most primary contacts are with medical assistants, clinical officers, or nurses, and not with doctors. Those primary contacts are not included in the figures above.
Mainly reflecting the limited supply of doctors (see indicator “Doctors and nurses” in Chapter 5), the number of consultations per doctor is – in many Asia-Pacific countries and territories – higher that the OECD average at 1 788 per year (Figure 5.3, right panel). Doctors had more than 5 000 consultations on average in the Sri Lanka, Thailand and Korea in a year, while a doctor in Brunei Darussalam, Malaysia, New Zealand and Bangladesh, generally delivers less than 1 300 consultations per year.
The number of consultations per doctor should not be taken as a measure of productivity as consultations can vary in length and effectiveness, and doctors also undertake work devoted to inpatients, administration, and research. This measure is also subject to comparability limitations such as the exclusion of doctors working in the private sector or the inclusion of other health professionals providing primary care in some countries and territories (see box below on “Definition and comparability”).
There is a close relationship between doctor consultation rates – a proxy for access to services – and healthy life expectancy at birth, with consultation rates being highest in countries and territories reporting the highest healthy life expectancy (Figure 5.4). This simple correlation, however, does not necessarily imply causality since overall living standards may influence both consultation rates and life expectancy. There are also country examples such as Mongolia and Singapore, where healthy life expectancy is either much lower (Mongolia) or higher (Singapore) than expected based on consultation rates, indicating that other factors, such as geographical accessibility and income level, affect life expectancy.
