The report is the results of a collaboration between two directorates of the OECD: the Public Governance Directorate (GOV) and the Employment, Labour and Social Affairs directorate (ELS), under the leadership of Elsa Pilichowski, Director of GOV, and Stefano Scarpetta, Director of ELS. It was led by GOV’s Innovative, Digital and Open Government Division (INDIGO) under the direction of the Deputy Director, Gillian Dorner, and supervision of Marco Daglio, Head of the Digital Government Unit. It was coordinated by Julian Olsen and written by Mario Restuccia (Chapter 1) and Julian Olsen (Chapter 2), with contributions from Seong Ju Park and Cecilia Emilsson. It was jointly produced with ELS’ Skills and Future Readiness Division under the direction of its Head of Division, Glenda Quintini and was written by Magdalena Burtscher (Chapter 3), with contributions from Julie Lassébie.
The report also benefitted from review by Jamie Berryhill, as well as inputs from Ricardo Zapata and Marco Beltrán Navarro in INDIGO; Alana Baker and Helene Wells from GOV’s Public Management and Budgeting and Anti-Corruption and Integrity in Government divisions, respectively; and Valerie Frey and Doron Wijker from ELS’ Social Policy division. It also received editorial and publication support from Andrea Uhrhammer, Matthieu Cahen, Deborah Fernandez, Natalie Corry, and Jennifer Stein.
The report would not have been possible without the support and engagement of the European Commission’s project officer, Massimiliano Santini, as well the members of the beneficiary institutions that have contributed to the project, including:
INPS: Valeria Bonavolontà, Emanuele Colini, Giacomo Grassi, and Antonino Cipriani.
CNAF: Stéphane Donné and Mahalia Stepanoff.
MSA/iMSA: Emmanuel Mercier, Julien Jeany, and Vincent Terrisse.
CNAM: Fanny Richard, Victor Bret, and (previously) Seak-Hy Lo.
The report also benefitted from the peers in Finland who supported a study visit to the country, including from Kela, the Ministry of Finance, the Ministry of Social Affairs and Health, the City of Helsinki, UNA Oy, and DigiFinland Oy.
Finally, the project benefitted from 15 interviews with experts in public institutions from Austria, Australia, Canada, Estonia, Finland, France, Germany, Norway, Spain, Sweden who have shared their approaches to AI.
This project is funded by the European Union via the Technical Support Instrument, and implemented by the OECD, in co-operation with the European Commission.