| ADEST | Automated Data Extraction and Structuring Tool |
| AI | Artificial intelligence. Throughout this publication, the definition of an AI system will be as followed: “An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment”. This definition encompasses various types of AI, some of which are already in use within governments. The OECD Framework for the Classification of AI Systems provides a set of tools to characterise the application of an AI system deployed in a specific context. |
| AOC | Consorci Administració Oberta de Catalunya, Open Administration Consortium of Catalonia |
| API | Application programming interface |
| BA | Bundesagentur für Arbeit, Federal Employment Agency of Germany |
| BPM | Business Process Management |
| CNAF | Caisse nationale des allocations familiales, France’s National Fund for Family Allowances |
| CNAM | Caisse nationale de l’assurance maladie, France’s National Fund for Health Insurance |
| DGI | OECD Digital Government Index |
| EU | European Union |
| FOSS | Free and open-source software |
| GDPR | General Data Protection Regulation (Regulation (EU) 2016/679) |
| ITSV | IT−Services der Sozialversicherung, IT services of the Austrian social insurance company |
| ML | Machine learning |
| MSA | Mutualité sociale agricole, France’s Agricultural Social Mutual Organization |
| OCR | Optical character recognition |
| SaaS | Software as a service |
Harnessing Artificial Intelligence in Social Security
Use Cases, Governance and Workforce Readiness
