Good governance is instrumental for enhancing individuals’ sense of dignity in their interaction with governments, restoring individual and collective sense of security in the face of rapid societal and economic changes, and improving the efficiency and effectiveness of government to boost productivity. Central to this effort is the strategic use of digital technologies to increase transparency, responsiveness, and data-driven decision-making. Equally important are the modernisation of procurement systems, the upgrading of budgeting frameworks, and the reform of regulatory structures - all of which are essential for navigating the complex challenges ahead.
Governments today must navigate a fast-changing digital landscape and growing public expectations of seamless services. The Digital Government Index (DGI) benchmarks digital government policies along six dimensions: digital by design, data-driven public sector, government as a platform, open by default, user-driven, and proactiveness, with scores ranging from 0 (the lowest) to 1 (the highest) for each dimension. The total DGI score is the average score of all dimensions.
Korea scored above the OECD average on the Digital Government Index in 2022 with 0.93 compared to the OECD average of 0.61. Korea’s strongest dimension was “Data-Driven Public Sector”.