| ADI | Atlantic Data Infrastructure |
| AI | Artificial intelligence |
| API | Application programming interface |
| BAIC | Basque Artificial Intelligence Centre |
| BIQAIN | Bizkaia Quantum Advanced Industries |
| CDO | Chief Data Officer |
| DFB | Provincial Council of Biscay (Diputación Foral de Bizkaia) |
| DigComp | European Digital Competence Framework |
| DNI | National identity document (Documento Nacional de Identidad) |
| DNIe | National electronic identity document (Documento Nacional de Identidad Electrónico) |
| eIDAS | Electronic Identification, Authentication and Trust Services Regulation |
| EU | European Union |
| GAIA | Association of Knowledge and Technology Industries of the Basque Country (Asociación de Industrias de Conocimiento y Tecnología de Euskadi) |
| GenAI | Generative artificial intelligence |
| ICT | Information and communication technology |
| IoT | Internet of Things |
| IT | Information technology |
| ML | Machine learning |
| NISAE | Interoperability and Security Node of the Euskadi Administrations (Nodo de Interoperabilidad y Seguridad de las Administraciones de Euskadi, in Spanish) |
| OECD | Organisation for Economic Co-operation and Development |
| PESTLE (analysis) | Political, Economic, Social, Technological, Legal and Environmental |
| PID | Data Intermediation Platform (Plataforma de Intermediación de Datos, in Spanish) |
| ROI | Return on Investment |
| RPA | Robotic process automation |
| SaaS | Software as a service |
| SIGC | Integrated Quality Management System (Sistema Integral de Gestión de la Calidad, in Spanish) |
| SMEs | Small and medium-sized enterprises |
| STEAM | Science, Technology, Engineering, Arts and Mathematics |
| UK | United Kingdom |
| UX | User experience |
Digital Government Review of Biscay, Spain
Towards a Future-Oriented Public Sector
