Both national and subnational governments play a role in improving institutional quality. Most rules and regulations are set at the national level, but subnational governments often have important or leading roles when it comes to regulation related to land-use, business licensing and business registration. Even in regulatory areas that are usually set at higher levels of government, such as labour regulation or safety requirements, subnational governments can reduce administrative burdens by facilitating compliance through tools such as tailored checklists, plain-language guides and triage questionnaires targeted to the firms operating in their region.
Simplifying permitting and business licensing can foster business creation and boost growth in regions. In the period 2018-21, in a quarter of the 229 large (TL2) regions with available data, it took more than two months to obtain an operating licence, with a difference of more than one month between the slowest and fastest region in two-thirds of the 31 OECD Member and accession candidate countries with available data. Regions where it took more than two months to obtain an operating licence saw 25% fewer firm creations compared to regions where licences were issued in less than a month.
Another area where subnational governments play a central role is land-use regulation. Reviewing and removing unnecessary geographic restrictions can reduce housing costs, attract workers and investment, and thereby foster competition among firms, boosting innovation and productivity. Allowing more mixed-use neighbourhoods and moving away from single-use zoning could increase housing supply and encourage workers to move to productive regions, boosting overall productivity.
Ensuring regulatory efficiency means designing rules that achieve their goals, such as fair competition, environmental protection and worker safety, without imposing unnecessary burdens. In some cases, this may involve simplifying rules; in others, improving compliance processes and supporting firms through those processes may be sufficient or even necessary to boost business.
Efficient regulation may benefit particularly small firms in less urban regions, which often have few resources available for regulatory compliance. In big cities, firms tend to be larger and have access to a wider pool of expertise, such as business services, which can compensate for more complex licensing rules and longer waiting times. On average, 15% of firms consider obtaining a business licence a severe obstacle to their operations in regions with big cities, compared to 22% of firms in regions with no urban centres or small cities, even though firms in regions with big cities wait twice as long, on average, for their licence.
Regulatory efficiency needs to be maintained over time, for instance by using regulatory impact assessments and reviews to prevent unnecessary complexity. In rapidly evolving sectors, agile approaches with short evaluation cycles can help regulation keep pace with technological progress. For example, California (United States) and Hamburg (Germany) have introduced regulatory sandboxes for autonomous vehicles, defining controlled conditions for their use on public roads in order to balance safety with innovation.
One-stop shops simplify regulatory compliance by providing a single point of information and contact for the main events in a firm’s life, such as set-up, licensing, registration and deregistration. As of 2024, at least three-quarters of OECD member countries had a national one-stop shop providing businesses with basic information about set-up and registration. Where national one-stop shops exist, subnational governments can complement them by providing locally relevant information. For example, in 2020, BizPal, Canada’s digital one-stop shop that helps businesses identify permitting requirements at all levels of government, held more than 15 000 permits, including zoning and road use information from more than 1 000 municipalities. Furthermore, subnational governments can set up complementary platforms providing region‑specific information, such as local permitting requirements. For instance, the Italian region of Veneto created a platform for small agricultural businesses, which included manuals that explained food safety rules for products relevant to the region. In the 25% of OECD Member Countries with no national one-stop shops, regions may consider building their own to serve businesses active on their territory.
A digitally enabled “once-only” approach to government services can lower compliance costs for firms and promote transparency in interactions with public officials. By drawing information directly from official data sources, such as employment and business registries or financial transactions, digital government services can avoid repetitive inputs and reduce administrative burdens, for instance by enabling the automatic pre‑filing of tax returns. While this would impact all firms wherever they were located, it would particularly benefit small firms in regions with no urban centres or small cities, where 35% of firms find tax administration a severe obstacle to their operations, almost twice the 20% in regions with large cities. In regions with no urban centres or small cities, there are fewer opportunities to access professional business support and firms are, on average, smaller than in other regions, making compliance costs higher relative to their size.
Promoting regulatory efficiency and the once-only approach has the co-benefit of reducing opportunities for corruption by reducing complexity, limiting the discretionary powers of civil servants and improving the predictability of decisions. By promoting more efficient interactions with government services, digital tools can reduce firms’ incentives to seek informal solutions to administrative problems, lowering corruption alongside administrative burdens, especially in regions where corruption remains a challenge. The gap between the region with the highest and lowest shares of firms that consider corruption a severe obstacle to their daily operations was more than 10 percentage points in nearly half of the 31 countries with available data for the 2018-21 period. Overall, in half of the 229 TL2 regions, more than 10% of businesses reported corruption as an obstacle, creating a drag on the regional economy. Reducing corruption by 10% while keeping national factors constant could increase regional GDP per capita by 0.6%, reflecting both the indirect benefit of reduced corruption-related uncertainty in the regional business environment and the lower direct costs for firms, such as bribes and time spent negotiating informal agreements.