This report was developed by the OECD Public Governance Directorate (GOV) under the leadership of Elsa Pilichowski, Director. It was prepared by Cameron Knott, Mia Drazilova, Haris Khan, Eva Koromilas, Maria Alchini and Patrick Tehrani (OECD/GOV), in partnership with the European Commission SG REFORM, the Italian Dipartimento della Funzione Pubblica (Department for Public Administration, DFP) as well as Dr Elettra Latini and Dr Martina Barjakova.
This work was completed under the direction of Chiara Varazzani, Lead Behavioural Scientist; Marianna Karttunen, Acting Deputy Head of the Innovative, Digital and Open Governance Division; and, Gillian Dorner, Deputy Director of Public Governance and Acting Head of the Innovative, Digital and Open Governance Division (GOV/INDIGO). We extend our thanks to the colleagues who provided comments, including Alana Baker, Jamie Berryhill, Frédéric Boehm, James Drummond, Margarita Escobar and Anna Pietikainen. It also received editorial and publication support from Andrea Uhrhammer, Matthieu Cahen, Deborah Fernandez and Jennifer Stein.
We are indebted to the generous contributions of the OECD’s Behavioural Research in Action International Network (BRAIN) who provided research, case studies and expertise for this evidence review. Within the network, a special thank you goes to the informal working group on behavioural public administration, co-chaired by Australia, Canada and Germany, for their detailed and timely feedback during the consultation stages, which played a key role in developing the structure, practices, and case studies of this report.
We are especially grateful to the officials and civil servants who provided case studies and feedback, including Cale Hubble, Dr Dana Leidl and Sharon Rosenrauch (Australia), Sarah Hackett and Julie Metcalfe (Canada), Arno Fontaine (France), Dr Malte Petersen (Germany), Fay Giannarou (Greece), Steve Glangé (Luxembourg), Mike Keesman (the Netherlands), as well as Dr Matthew Davies and Brendan Rose (New Zealand).
This work was funded by the European Union via the Technical Support Instrument and implemented by the OECD in co-operation with the European Commission SG REFORM.