The Missing Link in Policy Delivery: Public Communication - Building Trust and Delivering Impact in the Age of Algorithms
Governments are under growing pressure to deliver positive change against complex policy challenges. Yet sound policy design alone is often not enough. In a fragmented information environment, reforms can struggle to advance when people do not understand the problem being addressed, trust the process behind decisions, or see how policy choices respond to their concerns.
The event will launch two new OECD reports on the future of communication and its role in building trust and delivering policy impact in the age of algorithms:
- Reforming Government Communication for the Age of Algorithms
- Public Communication Handbook to Bridge Divides and Shape Better Policy: Voices that Resonate
Together, they argue for treating communication not as a downstream messaging function, but as a core instrument of public governance that helps institutions listen, explain difficult choices, adapt where needed and support effective policy delivery.