AI and the Future of Social Protection

Tony Clements, Chief Executive of the London Borough of Ealing (England, United Kingdom), presented a case study on the use of Magic Notes, and discussed how the Council is engaging frontline staff to innovate AI-enabled reform. Tony’s presentation was followed by a Q&A with the audience, moderated by Monika Queisser, Head of Social Policy for the OECD.

Ryan Van Leent, Vice President of Public Services at SAP, Australia, presented a case study on the use of machine learning and generative AI in Hamburg to process social benefits claims since the COVID-19 pandemic. Ryan presented on and demonstrated the AI solution deployed in Hamburg, which was followed by a Q&A with the audience. The event was moderated by Monika Queisser, Head of the OECD’s Social Policy Division.

Dr. Jeff Grogger, University of Chicago, presented research on the use of machine learning techniques to prevent domestic violence re-offending, ahead of International Women’s Day. The event featured a presentation from Jeff, followed by a Q&A with the audience, moderated by Monika Queisser, Head of the Social Policy Division.

Dr. Jakob Kort, CDO & Head of International Affairs, Employers’ Liability Insurance Association for the Construction Industry (BG BAU), Germany

For the launch of our seminar series on AI and the Future of Social Protection, Dr. Jakob Kort, CDO and Head of International Affairs at BG BAU, Germany delivered a fascinating presentation and discussion on the use of AI to prevent workplace accidents.