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Inventory of Tax Technology Initiatives

The Inventory of Tax Technology Initiatives (ITTI) contains information on technology tools and digitalisation solutions implemented by tax administrations. It has been put together with the assistance of the ISORA Partners (the Inter-American Center of Tax Administrations, the International Monetary Fund, the Intra-European Organisation of Tax Administrations and the OECD), the Asian Development Bank, the African Tax Administration Forum, the Cercle de Reflexion et d’Echange des Dirigeants des Administrations Fiscale, the Commonwealth Association of Tax Administrators and the Study Group on Asia-Pacific Tax Administration and Research.

What is the aim of the inventory?

In line with the wider digitalisation of the economy, many administrations have embarked on a digital transformation journey, introducing new digital initiatives and innovations to support tax compliance and reduce burdens. While there is internationally comparative data on tax administration, collected through surveys such as the International Survey on Revenue Administration (ISORA), such data often considers the various functions and processes of an entire tax administration, and may not examine in detail the digitalisation and digital transformation initiatives undertaken by tax administrations.

In order to try and fill an information gap on the extent and progress of digitalisation of tax administrations globally, ITTI has been put together with the assistance of the by the ISORA Partners (the Inter-American Center of Tax Administrations, the International Monetary Fund, the Intra-European Organisation of Tax Administrations and the OECD), the Asian Development Bank, the African Tax Administration Forum, the Cercle de Reflexion et d’Echange des Dirigeants des Administrations Fiscale, the Commonwealth Association of Tax Administrators and the Study Group on Asia-Pacific Tax Administration and Research. Its primary purpose is to assist tax administrations in their considerations of possible domestic reforms as well as to help identify where future collaboration between tax administrations might be of most value.

The inventory seeks to achieve these aims by looking at (i) leading technology tools and digitalisation solutions implemented by tax administrations, and (ii) approaches that will help to advance the overall digital transformation of tax administrations. In addition to providing a snapshot of which administrations have adopted particular technology tools or approaches, the inventory also contains links to case studies provided by participating tax administrations to provide a more in-depth look at particular implementation solutions as well as links to supporting materials and studies. The underlying data is collected through the Global Survey on Digitalisation which is completed by tax administrations. The aim is to update the information on an annual basis so as to always have the most recent information and to build a picture of trends over time. The partners will also look to continue to expand the number of case studies and links to supporting information.

How to use the inventory?

The information collected through the survey can be accessed either through dedicated webpages on the building blocks of digitalisation for tax administrations or dedicated webpages by tax type (see links below).

How can national tax administrations be included and how to correct information?

To be included in the inventory a national tax administration will have to complete the underlying Global Survey on Digitalisation. The official version of the survey is available in English. However, there are also unofficial translations available in French, Russian and Spanish. If your national tax administration would like to complete the survey and you have any questions, please contact the OECD’s Forum on Tax Administration (FTA) Secretariat under fta@oecd.org.
If a tax administration considers its information to be incorrect, please also contact the FTA Secretariat.

 

Tax administrations that completed the Global Survey on Digitalisation

Accessing information via webpages on the building blocks of digitalisation for tax administrations

The inventory contains dedicated webpages for each of the building blocks of digitalisation for tax administrations as set-out in the 2020 OECD report Tax Administration 3.0:

Those webpages contain global maps that present selected survey information and also have links to spreadsheets holding the raw information collected through the global survey. The spreadsheets can be downloaded by analysts for further use.

In addition, the building block webpages contain links to a number of case studies (videos, presentations, etc.) prepared by participating tax administrations. Over time the number of case studies will be expanded.

Accessing information via tax type webpages

The inventory contains dedicated pages for:

Those webpages provide an overview of the main survey information (presented in form of global maps) particularly relevant for each tax type and link through to the webpages containing the raw survey information.

In addition, they contain relevant information, such as model rules and reports, developed by the organisations that co-operate on the survey.

While all data contained in this website (including all its sub-pages) has been subject to a high-level review by the OECD, neither the OECD nor any other partner organisation has formally validated the data. As a result, all data should be considered as self-reported by the administrations concerned. A "no" answer in one of the maps may mean that the administration does not have the relevant technology tool/approach, or that the administration did not provide an answer to the relevant part of the survey.

Partner organisations