Directorate for Science, Technology and Innovation
Measuring telework in the COVID-19 pandemic
The COVID-19 crisis created a sudden need for businesses and their employees to take
up or increase working from home. By facilitating teleworking, digital technologies
have been crucial in allowing economic activities to endure and in enabling a significant
portion of individuals to continue earning income. This paper brings together information
on how teleworking has evolved during the COVID-19 pandemic. In particular, it looks
at which businesses and individuals have been able to leverage it to keep working.
It also presents the definitions and survey vehicles underlying the statistics presented.