| AIDA | Albanian Investment Development Agency |
| ALL | Albanian lek |
| APPRM | Agency for the Promotion of Entrepreneurship (North Macedonia) |
| ASEAN | Association of Southeast Asian Nations |
| B2B | Business-to-business |
| BAM | Bosnia and Herzegovina convertible mark |
| BAN | Business angel network |
| BDC | Business Development Bank (Canada) |
| BSS | Business support service |
| CAB | Conformity assessment body |
| CAGR | Compound annual growth rate |
| CCIS | Chamber of Commerce and Industry of Serbia |
| Cedefop | European Centre for the Development of Vocational Training |
| CEFTA | Central European Free Trade Agreement |
| CEN | European Committee for Standardization |
| CENELEC | European Committee for Electrotechnical Standardization |
| CGS | Credit guarantee scheme |
| COSME | Competitiveness of Enterprises and Small and Medium-Sized Enterprises |
| DG Exports | Directorate General of Exports (Turkey) |
| DIN | Deutsches Institut für Normung |
| EA | European co-operation for Accreditation |
| EA BLA | EA Bilateral Agreement |
| EA MLA | EA Multilateral Agreement |
| EBRD | European Bank for Reconstruction and Development |
| EC | European Commission |
| EEN | Enterprise Europe Network |
| EFTA | European Free Trade Association |
| EIC | European Innovation Council |
| eIDAS | Authentication and Trust Services Regulation |
| EIF | European Interoperability Framework |
| EMS | Environmental management system |
| ENIF | Enterprise Innovation Fund |
| EPA | Export promotion agency |
| ESPP | Electronic System of Public Procurement |
| ETF | European Training Foundation |
| EU | European Union |
| EURAMET | European Association of National Metrology Institutes |
| FBiH | Federation of Bosnia and Herzegovina |
| FDI | Foreign direct investment |
| FITD | Fund for Innovation and Technology Development (North Macedonia) |
| FMRPO | Federal Ministry of Development, Entrepreneurship and Crafts (FBiH) |
| FX | Foreign exchange |
| GCI | Global Competitiveness Index |
| GCIP | Global Cleantech Innovation Programme |
| GDP | Gross domestic product |
| GFI | Global Failure Index |
| GIZ | Gesellschaft für Internationale Zusammenarbeit |
| GNI | Gross national income |
| GVC | Global value chain |
| ICT | Information and communications technology |
| IPR | Intellectual property rights |
| ISO | International Organization for Standardization |
| JICA | Japan International Cooperation Agency |
| JRC | Joint Research Centre |
| KIESA | Kosovo Investment and Enterprise Support Agency |
| KGF | Credit Guarantee Fund (Turkey) |
| KOSGEB | SME Development and Support Organisation (Turkey) |
| MKD | Macedonian denar |
| MFI | Microfinance institution |
| MNE | Multinational enterprise |
| MoU | Memorandum of understanding |
| MSME | Micro, small and medium-sized enterprise |
| MXN | Mexican peso |
| NACE | Statistical classification of economic activities in the European Community |
| NEN | Netherlands Standardization Institute |
| NBFI | Non-bank finance instrument |
| NGO | Non-government organisation |
| NIP | National Incubation Program (Sweden) |
| NPL | Non-performing loan |
| NSO | National standards organisation |
| NSSD | National Strategy for Sustainable Development (Montenegro) |
| OECD | Organisation for Economic Co‑operation and Development |
| OGD | Open government data |
| OIZ | Organised Industrial Zone (Turkey) |
| PPA | Public Procurement Authority |
| PPC | Public-private consultation |
| PPC | Public Procurement Commission |
| PPL | Public Procurement Law |
| PPO | Public Procurement Office |
| PPP | Purchasing power parity |
| PSC | Point of single contact |
| R&D | Research and development |
| RARS | Republic Agency for the Development of Small and Medium Enterprises (RS) |
| RAS | Serbian Development Agency |
| RDA | Regional development agency (Serbia) |
| RIA | Regulatory impact analysis |
| RIF | Régimen de Incorporación Fiscal |
| RS | Republika Srpska |
| RSD | Serbian dinar |
| SATE | Technological and Business Assistance System (Mexico) |
| SBA | Small Business Act for Europe |
| SCEBN | Scottish Circular Economy Business Network |
| SME | Small and medium-sized enterprise |
| STP | Science and Technology Park |
| TDZ | Technology development zone |
| TES | Technology extension service |
| TFI | Trade Facilitation Indicator |
| TMM | Turkey Materials Marketplace |
| TNA | Training needs analysis |
| TRY | Turkish lira |
| TSE | Turkish Standards Institution |
| TÜBİTAK | Scientific and Technological Research Council of Turkey |
| UNDP | United Nations Development Programme |
| UNESCO | United Nations Educational, Scientific and Cultural Organization |
| UNIDO | United Nations Industrial Development Organization |
| UR-GE | Supporting the Development of International Competitiveness (Turkey) |
| USAID | United States Agency for International Development |
| VAT | Value-added tax |
| VC | Venture capital |
| VET | Vocational education and training |
| WB | Western Balkans |
| WB EDIF | Western Balkans Enterprise Development and Innovation Facility |
| WBT | Western Balkans and Turkey |
| WGI | Worldwide Governance Indicators |
| ZSE | Zagreb Stock Exchange |
SME Policy Index: Western Balkans and Turkey 2019
Assessing the Implementation of the Small Business Act for Europe
