OECD Survey on Drivers of Trust in Public Institutions 2026 Results: Norway
Table of contents
The OECD Trust Survey explores people’s perceptions of different public institutions in their country and the degree to which they trust their government. These perceptions range from day-to-day interactions with public institutions to decision making on complex policy issues. It showcases evidence on people’s experiences with and expectations of government reliability, responsiveness, fairness, integrity and openness. The 2025 survey, which followed earlier rounds in 2021 and 2023, includes 33 OECD countries and 5 OECD accession countries. The survey covers a representative sample of the adult population of each participating country. It was carried out between 15 October and 27 October in Norway, aligned with data collection in a majority of participating countries.
Trust in public institutions
Copy link to Trust in public institutionsBetween 2021 and 2025, Norway recorded a decrease in trust in the national government. High or moderately high trust fell from 64% in 2021 to 48% in 2023, reaching 57% in 2025, above the OECD average (40%).
Figure 1. Trust in national government, 2025
Copy link to Figure 1. Trust in national government, 2025Share of population who indicate different levels of trust in their national government (on a 0-10 scale), 2025
Note: ‘High or moderately high’ corresponds to the aggregation of response options 6-10 to the question “On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust the national/federal government?”; neutral to option 5 and “low or no” to response options 0-4.
Trust in public institutions in Norway varies across institutions, and tends to stand above the OECD averages for several political and administrative institutions. In 2025, trust was higher in law-and-order and administrative institutions than in political institutions, in line with OECD-wide patterns. 78% trust the police, 76% trust in the courts, while trust in political parties stands at 38%. 50% trust the civil service, compared to the OECD average of 45%.
Figure 2. Levels of trust in different public institutions and the media
Copy link to Figure 2. Levels of trust in different public institutions and the mediaShare of population with high or moderately high trust in different public institutions and the media, 2023 and 2025
Note: ‘High or moderately high’ corresponds to the aggregation of response options 6-10 to the question “On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust [institution]?”. Country-specific terms may have been used in the survey implementation for some public institutions. The labels in the figure are used to facilitate cross-country comparison.
Gaps in trust in the national government across population groups
Copy link to Gaps in trust in the national government across population groupsFindings from the OECD Trust Survey 2025 indicate that trust gaps are generally largest along political dimensions, especially partisanship and political agency, while gaps linked to socio-economic conditions (such as financial hardship, education, or perceived discrimination) are typically narrower, and differences by age and gender are usually the smallest. In Norway overall, the pattern of which characteristics matter most is in line with the OECD-wide pattern.In terms of gap size, the divides in Norway are larger than the OECD average for political agency/voice (50 percentage points (p.p.), compared to an OECD gap of 47 p.p.); and for financial hardship (25 p.p. compared to OECD 18 p.p.). Trust gaps by education are pronounced: trust in the national government is 15 percentage points higher among people with a post-secondary degree (63%) than among those without upper secondary education (48%), slightly larger than the average OECD education trust gap of 14 p.p. Age patterns also align with the OECD average: young people in Norway report less trust (54%) than those aged 50+ (59%). Among women in Norway, the share with high or moderately high trust in the national government is 6 percentage points larger than among men (reverse to the OECD average pattern, where men tend to report higher trust by about 7 p.p. on average).
Figure 3. Levels of trust by population group
Copy link to Figure 3. Levels of trust by population groupShare of population with high or moderately high trust in the national government by population group, 2025
Note: ‘High or moderately high’ corresponds to the aggregation of response options 6-10 to the question “On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust the national/federal government?”.
Perceptions of day-to-day interactions with public institutions
Copy link to Perceptions of day-to-day interactions with public institutionsPerceptions of day-to-day dealings with public institutions in Norway are broadly in line with the OECD average, with Norway scoring above the OECD average on 7 out of 13 indicators. This provides a snapshot of how well people feel public services and frontline interactions work in practice (for example, how easy it is to access services, get information, and have issues resolved).
Across OECD countries, people who report more positive day-to-day experiences with government also tend to report higher trust in the national government, particularly those who are more satisfied with administrative services, feel benefit applications are treated fairly, and believe the public sector uses data legitimately.
In Norway, satisfaction with administrative services slightly decreased from 71% (2023) to 69% (2025); perceived fairness in benefit applications increased from 55% (2023) to 58% (2025); and perceived legitimacy of public sector data use rose from 60% (2021) to 64% (2023 and 2025). Overall, this indicates some gains in day-to-day experiences, which, in OECD-wide results, are meaningfully associated with trust.
Figure 4. Perceptions of day-to-day interactions between the population and public institutions, 2025
Copy link to Figure 4. Perceptions of day-to-day interactions between the population and public institutions, 2025Share of population who are satisfied with public services or find a positive action in the respective situation likely, OECD and Norway, 2025
Note: The figure presents the unweighted OECD averages and values for Norway of the share of respondents who choose a response of 6-10 on the 0-10 scale for the above questions. Satisfaction with public services is restricted to recent service users.
Perceptions of decision making on complex policy issues
Copy link to Perceptions of decision making on complex policy issuesOverall, people in Norway rate decision making on complex policy issues above the OECD average on 8 out of 15 indicators, pointing to a more favourable public assessment of how well the governmental system handles complex, long-term issues, incorporates citizen input, weighs competing interests, and acts in the public interest.
At the OECD level, when it comes to more complex aspects of governance, trust is most strongly associated with positive perceptions that government uses evidence in decision-making, that it can balance the interests of different generations, and that people like you have a say in what government does.
In Norway, positive perceptions of the use of evidence remained broadly stable at 44% (2023 and 2025); views on balancing intergenerational interests decreased from 43% (2023) to 27% (2025); and political voice decreased from 44% (2021) to 35% (2023) and 33% (2025). Taken together, this points to weakening perceptions in aspects of complex decision-making that, at the OECD level, are strongly associated with trust.
Figure 5. Perceptions of government decision making on complex policy issues, 2025
Copy link to Figure 5. Perceptions of government decision making on complex policy issues, 2025Share of population who are confident in or find a positive action in the respective situation likely, OECD and Norway, 2025
Note: The figure presents the unweighted OECD averages and values for Norway of the share of respondents who choose a response of 6-10 on the 0-10 scale for the above questions.
Views on AI use in government
Copy link to Views on AI use in governmentArtificial intelligence (AI) is rapidly becoming embedded in the way governments design, deliver, and manage policies. Understanding how people expect governments to use AI, and the conditions under which they find that use acceptable, is therefore essential for shaping credible strategies and maintaining trust. For the first time, the 2025 OECD Trust Survey gathered evidence on familiarity with AI and public expectations about its potential benefits in government. In Norway, 68% say they understand AI “well enough to explain it to someone else” when asked to rate their familiarity with it.
When asked about future AI use in the public sector, 32% of Norwegians believe the government will use AI to provide more tailored services, while 38% think AI will be used to reduce costs. 21% are confident the government will protect personal information when using AI, 24% believe human oversight will be maintained, and 29% think the government will be transparent about how AI is used. Finally, 25% believe the government will ensure fair treatment when AI is deployed in public services. Overall, across the six dimensions, people in Norway are less positive about the potential use of AI by government agencies than the OECD average.
Figure 6. Perceptions of AI use in government, 2025
Copy link to Figure 6. Perceptions of AI use in government, 2025Levels of confidence in the potential of government AI use to fulfil the respective expectation, OECD, 2025
Note: The figure shows the OECD averages of responses to the question “Thinking about how government agencies could use AI in the future, how confident are you that government agencies will achieve the following outcomes?” “Confident” corresponds to a response of 6-10 on the 0-10 scale, “neutral” to 5 and “not confident” to 0-4 on the 0-10 scale. The OECD average is calculated as the unweighted average of weighted country averages.
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The full book is available in English: OECD (2026), OECD Survey on Drivers of Trust in Public Institutions 2026 Results: Navigating Rising Expectations and New Horizons, OECD Publishing, Paris, https://doi.org/10.1787/9eb63fec-en.
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