In the mid-2010s, the Knowledge and Human Development Authority (KHDA), the government agency that oversees the Emirate of Dubai’s private schools, embarked on a “well-being journey” that has been transforming practices across the sector. KHDA’s journey started from within. In keeping with the United Arab Emirates’ (UAE) and Dubai’s philosophy and in consultation with local and international experts, KHDA made fundamental changes to the organisation’s strategy and management structure with the aim of fostering well-being in its own working environment and among its own staff. Once the shifts in the organisation’s internal processes and culture had been effectively implemented and understood, KHDA began to look outwards, encouraging a change in focus across the private education sector and inviting other stakeholders, including school leaders, teachers, parents and students, to join their journey.
The destination? To increase levels of happiness and well-being among all stakeholder groups in Dubai’s private school sector. Behind this vision lies a widespread recognition of the importance of individuals’ welfare for strengthening the fabric of UAE’s society, retaining the Emirates’ attractiveness to expatriates, and supporting academic excellence and high levels of productivity.
To achieve this, KHDA leveraged existing initiatives, such as the What Works events, and the Lighthouse project. In addition, the organisation drew on emerging practices worldwide, notably a strengths-based approach, and partnered with a number of institutions and experts, including the International Positive Education Network, and The Wellbeing Lab. To support its new well-being agenda, KHDA also developed various new activities, such as the Dubai School Wellbeing Census, the Dubai Adults@School Wellbeing Survey and the Hatta Wellbeing Campus.
KHDA has not only acknowledged but also deliberately embraced the diversity of the sector. Recognising the limitations of a “one size fits all” approach in a highly varied sector, KHDA has opted against a directive strategy or a narrow definition of well-being (see Box 1), preferring instead to encourage a more “organic” adoption of well-being practices. Under this approach, schools and other education stakeholders have the autonomy to take action based on their own priorities, resources and interests. In this context, KHDA has focused on raising stakeholders’ awareness, and disseminating what has worked – or is believed to have worked – encouraging others to follow suit.
The results have been remarkable in many respects. Initiatives have helped build stakeholders’ well-being literacy and encouraged school leaders, teachers, parents and students to consider and adopt the concept of well-being, not only in the form of daily habits (e.g. regular physical exercise) but also as a long-term commitment for themselves and the sector as a whole. In addition, schools have increasingly adopted a whole-school approach to well-being. Research shows that a comprehensive, whole-school approach to well-being produces a wide range of benefits for schools and school actors (see Chapter 3). Through its multiple data collection tools, KHDA has also built one of the richest education-related well-being datasets in the world, covering self-reported data on students’ and staff’s social and emotional states and physical health.
Despite these many successes, KHDA’s approach no longer seems to be serving the Emirate’s private school sector as effectively as it might. In many cases, in spite of their best efforts and intentions, some stakeholders lack the necessary information, skills or resources to implement meaningful and impactful well-being policies and practices. This is particularly common in schools with fewer resources. Faced with significant market pressure, and with limited tools and capabilities to discern what is effective, schools are also increasingly investing in fashionable and visible programmes and tools, such as mindfulness sessions or school gyms. While potentially beneficial, these often come at the expense of evidence-based, sustained and concerted programmes focused on developing a whole-school approach to well-being. Moreover, limited research evidence and monitoring mechanisms prevent KHDA and others in the system from knowing whether measures that are in place or are being promoted are actually supporting stakeholders’ well-being. These gaps are particularly concerning as the sector grapples with the impacts of the COVID-19 pandemic on individuals’ welfare and the Emirate’s economy.
The time has come to translate stakeholders’ awareness and commitment to the well-being agenda into effective change in Dubai’s classrooms and schools. In order to do so, this review argues that KHDA would need to take a new approach to well-being policies and practices, which makes fuller use of the policy levers at its disposal to provide schools, teachers and students with:
Further opportunities and the conditions to collaborate, learn, and be actively engaged in the development of solutions. At the school level, this would mean linking sector-wide peer-learning programmes, such as What Works, the Hatta Wellbeing Campus and the Lighthouse project, to in-school activities, and facilitating access to coaching and professional development to help disadvantaged schools. For teachers, this would be a matter of developing the networks that support a highly-professionalised workforce, a key pillar of their professional and personal well-being. For students, this would require equipping them with the skills and knowledge to make informed decisions about their own health and well-being, and to empower them to become agents of change.
Stronger incentives and strategic guidance on what they should be working towards. First and foremost, this would mean developing a vision for well-being in Dubai’s schools, defining the sector’s priorities and stakeholders’ roles and responsibilities. Embedding this vision in the accountability structure would ensure that it becomes a reference for school quality and encourage the adoption of effective well-being policies and practices. In addition, a long-term strategic plan to enhance teachers’ well-being could help elevate this issue and strengthen the attractiveness of Dubai for high-quality expatriate teachers. This review identifies support for teachers’ well-being as the main area in need of attention.
Additional support to build a conducive context that supports well-being and enables Dubai’s private school sector to achieve its goals. Providing schools – and in particular the most disadvantaged ones – with targeted support and capacity-building opportunities could also encourage the development of effective practices and the widespread adoption of a whole-school approach to well-being where they have the potential to have the most impact.
Relevant and rigorous information that supports the development of data-led and evidence-informed policymaking across the sector. This would require, first, strengthening KHDA’s research culture and capacity to encourage and support a more systematic, data-led and evidence-informed approach to policy development, implementation and regulation within the organisation. By making fuller use of KHDA’s rich dataset and analytical capacity, the organisation would also be able to offer stakeholders the evidence they need to drive change. This may involve adaptations to existing data collection tools, and the development of a clearinghouse platform.
However, KHDA will not be able to achieve this on its own. The next steps of KHDA’s well-being journey will be demanding and, in many cases, will require engagement with and/or direct action by other players (e.g. government agencies, school governing boards, school leaders, teachers, parents, and students). For this reason, this report provides considerations that have implications for KHDA as well as other actors in Dubai (see Figure 1).