Since 2000, National Contact Points (NCPs) for Responsible Business Conduct have had the mandate to act as non-judicial grievance mechanisms under the OECD Guidelines for Multinational Enterprises. Two decades later there are NCPs in 49 countries that have collectively handled over 500 cases related to RBC issues in over 100 countries and territories. On the occasion of the 20th anniversary of NCPs as non-judicial grievance mechanism, this report takes stock of NCP’s contribution to access to remedy for RBC impacts over that period. It reflects on their positive role and challenges faced in addressing the impacts of business activity worldwide, and identifies key actions that governments could take to perpetuate success and address weaknesses. Twenty notable cases handled by NCPs in recent years are summarised in the annex, highlighting the distinctive contribution each made to remedy.
National Contact Points for responsible business conduct
Providing access to remedy, 20 years and the road ahead
