The book How innovation ecosystems foster citizen participation with emerging technologies in Portugal, Spain and the Netherlands was prepared by the OECD Public Governance Directorate led by Director Elsa Pilichowski. It was produced under the strategic direction of Carlos Santiso, Head of Innovative, Digital and Open Government Division (INDIGO) and Marco Daglio, Head of the OECD Observatory of Public Sector Innovation (OPSI).
This is a deliverable for the project “Improving civic participation with emerging technologies” that Portugal, the Netherlands and Spain lead with the support from the European Commission under the Technical Support Instrument (TSI). The beneficiaries of the project are AMA – Agencia para a Modernização Administrativa, I.P., (LabX – Center for Public Sector Innovation) in Portugal, INAP – Instituto Nacional de Administración Pública in Spain, and Digicampus in the Netherlands. The project was funded by the European Union via the Technical Support Instrument, and implemented by the OECD, in cooperation with the European Commission.
The project is led by Bruno Monteiro, Policy Analyst, Innovation Lead in Public Services (INDIGO), who supervised the processes and activities leading to its outputs. The lead author of the draft version was Jack Orlik (INDIGO) with Paulina Boéchat (INDIGO) leading the review process and consolidating the definitive version. Mauricio Mejia Galvan (INDIGO), Simone Parazzoli (INDIGO), Bruno Monteiro (INDIGO), Gulin Ozcan (INDIGO) and João Lopes (INDIGO) contributed to shape the draft and the revision of the definitive version. This document was based on research and initial analysis conducted by Corné Snoeij (Netherlands), Fernando Andrés, Raúl Oliván and Jorge Calvo Peralo, Hexagonal (Spain), and Beatriz Lopes, Ana Rita Matias, and Sofia Carvalho, With Company (Portugal).
The OECD wishes to extend its gratitude to the public officials and non-governmental stakeholders who contributed by participating in the research activities (surveys, interviews, and workshops). This output also benefitted from the invaluable comments and support of OECD colleagues, namely Deniz Devrim, Ricardo Zapata and Arturo Jacob Rivera Perez (INDIGO).
The OECD Secretariat would like to address special thanks to Jorge Lagarto, Beatriz Silva, Patrícia Paralta and Elsa Belo (AMA, LabX) in Portugal, M. Concepcion Martinez Tejedor, Mercedes de la Fuente Torre, Pablo Blanco Fins and Marta Sánchez di Malta (LIP, INAP) in Spain, and Giulietta Marani, Corné Snoeij and Nitesh Bharosa (Digicampus) in the Netherlands. These partners are giving decisive guidance and steering to the project activities, sharing critical knowledge, and co-ordinating the interactions with public officials and key stakeholders in their countries. Throughout the drafting process they provided indispensable inputs and insights, gave support to the data collection and draft review, and hosted activities for the research phase (such as the systemic mapping workshops). Nicole Donkers and Katiuska Tarquis-Marin (DG REFORM, European Commission) consistently provided guidance and support.