Governments are increasingly investing in the digital transformation of the public sector to enhance the efficiency of internal operations and the delivery of public services. Under a constrained fiscal scenario, it is essential that such investments be made in ways that improve value-for-money, enhance risk management, and ensure policy coherence. Effectively managing digital investments in government is critical for the successful implementation of digital government reforms. Adopting appropriate governance frameworks and tools for managing digital investments is becoming a priority among OECD countries.
Strengthening the management of investments in digital government is a core component in Chile’s public sector modernisation efforts, as stated in the Modernisation of the State Agenda 2022-2026. As the country continues to invest in the digital transformation of its public sector, including the strengthening of digital public infrastructure such as digital identity, further efforts are needed to ensure these investments are efficient, sustainable and aligned with strategic policy goals.
The OECD Digital Government Studies serve as a resource for policymakers to guide strategic decisions on the use of digital technologies and data to promote a sustainable, responsible and inclusive digital transformation of public sectors.
The report Digital Government in Chile: Strengthening the Management of Digital Investments provides an assessment and policy recommendations, based on the three elements of the OECD Digital Government Investments Framework, to support Chile in strengthening its digital government policy and the management of digital investments:
Strategic planning, including the co-ordination and alignment of key policies and stakeholders, risk management and value proposition for digital government investments.
Coherent implementation, including the approval, funding and delivery of investments, as well as through public procurement and GovTech collaborations between the public and other sectors.
Comprehensive oversight, including monitoring and accountability, and policy and user evaluation.
This review resulted from a collaboration with Chile’s Ministry of Finance and its Digital Government Secretariat, Budget Office (DIPRES), and Modernisation Secretariat.
The policy recommendations presented in this study are based on a thorough analysis of existing strategies, policies, and initiatives on digital government investments. They aim to inform government decisions on the management of digital government investments in Chile and support the achievement of broader policy goals.