This chapter examines the approaches adopted by Italian financial authorities to monitor AI deployment in the domestic market and to foster responsible innovation. The first section outlines existing supervisory measures and ongoing initiatives, including the use of Supervisory Technology (SupTech) tools. The second section highlights the innovation facilitator mechanisms that support an enabling environment for innovation and promote direct engagement between the authorities and the financial industry.
Artificial Intelligence in Italian Financial Markets
2. Approaches by Italian financial authorities to promote safe AI deployment
Copy link to 2. Approaches by Italian financial authorities to promote safe AI deploymentAbstract
2.1. Introduction
Copy link to 2.1. IntroductionItalian authorities have an active portfolio of tools and measures to monitor how AI technologies are being deployed in the domestic market. These include supervisory initiatives developed by the four supervisory authorities, in the form of data collection and research, as well as SupTech tools in production and development. These supervisory measures help the authorities to assess the scale of current AI deployment by financial institutions, map current trends and their impact, and project potential future developments in the field.
Currently, Italy has a well-developed ecosystem of innovation facilitators spanning all major segments of financial activity. These enable safe testing of AI applications in finance and foster constructive engagement with the industry. Innovation facilitators can play a valuable role in addressing regulatory barriers or gaps and sending a positive signal about the authorities’ commitment to responsible innovation.
2.2. Monitoring and supervising the deployment of AI applications in the Italian finance sector
Copy link to 2.2. Monitoring and supervising the deployment of AI applications in the Italian finance sectorItalian public authorities play an active role in promoting safe and responsible deployment of AI technologies within the domestic financial system. Support for innovation is evident in both the AI-related monitoring initiatives conducted by Italian financial supervisors and the operation of innovation facilitators, which enable direct engagement with the industry.
2.2.1. Monitoring and supervision initiatives by the Italian authorities
In Italy, the legislative and supervisory competences over the financial services are distributed between BdI, CONSOB, IVASS and COVIP. BdI exercises supervisory functions over banking and financial activities for banking, registered non-banking intermediaries and the payment services market (Banca d'Italia, 2024[1]). CONSOB is the supervisory authority for the Italian financial products market (CONSOB, 2024[2]). IVASS exercises supervisory authority over insurance and reinsurance undertakings, insurance groups, and other insurance intermediaries (IVASS, 2024[3]). COVIP supervises supplementary pension schemes (COVIP, 2025[4]). For certain issues (e.g. responsibility for financial stability), the competences are shared between the Ministry of Economy and Finance, BdI and CONSOB. Additionally, the MEF acts within cross-area competencies, including financial system regulation and policies, as well as customer protection, transparency and non-banking intermediaries (MEF, 2024[5]).
BdI, CONSOB and IVASS have undertaken several initiatives to collect information and data about the use of AI in the Italian financial sector, as listed in Table 2.1.
Table 2.1. AI-related initiatives of Banca d’Italia, CONSOB and IVASS
Copy link to Table 2.1. AI-related initiatives of Banca d’Italia, CONSOB and IVASS|
Banca d’Italia |
|
|---|---|
|
AI-related data and information collection activities |
FinTech Survey
ICT self-assessment
Regional Bank Lending Survey (RBLS)
Inspections
|
|
Research |
Multidisciplinary team
AI in credit-scoring paper
Proofs of concept
|
|
CONSOB |
|
|
AI-related data and information collection activities |
Data and information collection activities
Changes in organisational structure and strategy
|
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Research |
|
|
IVASS |
|
|
AI-related data and information collection activities |
|
|
Research |
IVASS is currently conducting the following AI-related research:
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Note: Non-exhaustive list.
2.2.2. Use of Supervisory Technology (SupTech) tools
SupTech tools can enhance the ability to track, audit, and challenge the performance and risks of AI systems used by financial institutions. These tools support data-driven oversight and improve the efficiency of supervisory activities. In a more complex world where NCAs responsibilities are increasing, SupTech initiatives are primarily aimed at strengthening supervisory capacity, analytical capabilities and risk prioritisation, rather than automating supervisory judgement or decision making.
Italian financial authorities are deploying SupTech tools in multiple areas of their supervisory activities. Banca d’Italia currently has six SupTech tools in production for the supervision of bank and non-bank financial institutions. CONSOB has also developed prototype SupTech tools spanning a range of areas. Table 2.2 lists the tools of the two authorities.
IVASS has also experimented with AI techniques on claims databases for fraud prevention to facilitate the consultation of insurance documents, to enrich indicators on the stability of insurance companies, and to classify complaints in order to make them easier to handle. Most projects have been developed in-house with the collaboration of third-parties (Banca d’Italia, EIOPA/ECB, academia). Analytical benefits of exploring big data bases include a possibility to define and test new sets of indicators, building internal skills and capabilities with a first-hand approach to practical projects. The main barriers to the development of SupTech tools are the availability of skilled staff, and the need to avoid conflicting priorities and to allow experimentation. Difficulties may also arise from the need to source external business intelligence, if required for developing specific internal SupTech applications. COVIP is also currently evaluating the possibility of developing SupTech tools.
Table 2.2. Use of SupTech tools by Banca d’Italia and CONSOB
Copy link to Table 2.2. Use of SupTech tools by Banca d’Italia and CONSOB|
Banca d’Italia |
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|---|---|
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On-sight inspections |
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Ongoing supervision |
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Fit and proper evaluations |
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Ownership structures |
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Consumer protection |
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CONSOB |
|
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Market Surveillance/ Market abuse detection for insider trading: |
Two complementary methods of unsupervised machine learning are used to identify potential insider trading activities:
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Fight against online harms |
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Risk-based analysis of issuers |
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European green bonds supervision |
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Sanctions anonymisation |
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Source: Banca d’Italia and CONSOB.
2.3. Enabling environment for innovation in Italy
Copy link to 2.3. Enabling environment for innovation in Italy2.3.1. Financial regulatory sandbox
The financial regulatory sandbox was introduced by Ministerial Decree No. 100/2021, implementing Legislative Decree No. 34 of 2019. The sandbox allows supervised entities and FinTech operators to test innovative products and services, for a limited period of time, in constant dialogue with the three financial supervisory authorities (Banca d’Italia, CONSOB and IVASS), and eventually also benefitting from a simplified temporary regime. The testing activities are run by the three supervisors under the co‑ordination of the Fintech Committee, set up at the Ministry of Economy and Finance.
Within the first cohort of the sandbox supervised by the Bank of Italy, artificial intelligence was among the most widely adopted technologies in the projects tested. Out of the 13 projects admitted to the experimentation phase, 4 incorporated the use of artificial intelligence. IVASS is also currently overseeing a project which includes a limited use of AI, including for data analytics on driving behaviour in motor insurance and the generation of synthetic data for AI models. The use of AI has not been the focus of the initiatives analysed so far by CONSOB in the context of the sandbox, considering that fintech applications usually exploit several technologies, among which AI could be included.
After the first two cohorts, the Ministry of Economy and Finance and the three supervisors decided to review the secondary legislation regulating the sandbox (Ministry of Economy and Finance Decree No. 100 of 30 April 2021). The aim is to simplify access to the sandbox and reduce the administrative burdens on Fintech operators to encourage broader market participation. This will be achieved mainly by distinguishing the sandbox rules applicable depending on the type of testing, which varies according to market involvement and the potential risk to third parties. This ensures that operators can carry out their activities in a protected environment according to a risk-based and proportionate approach. The new version of the ministerial decree has been published and has been under consultation until 16 of May.
Article 57 of the AI Act requires that national competent authorities establish an AI regulatory sandbox either at the national level or jointly with other Member States (EU, 2024[21]). As anticipated by the MEF, discussions are ongoing to evaluate the extent to which the financial regulatory sandbox can be considered relevant even for the purposes of the regulatory sandboxes of the AI Act. This issue is subject to ongoing developments at the EU level, including the European Commission’s proposed “Digital Omnibus” package, which provides – among other things – for the establishment of an AI Sandbox at the EU level, without prejudice to national AI Sandboxes.
2.3.2. Other innovation facilitators
Milano Hub is an innovation centre created by Banca d’Italia in 2021 that aims to support the digital evolution of the financial market and attract talent and investment. Milano Hub offers consulting services, mentorship, and educational components to financial intermediaries, startups, and research centres, with the aim of accelerating the development of projects and promoting the quality and safety of specific innovations. In order to maintain a constant dialogue with market operators, Milano Hub works via its “Calls for Proposals” relating to different areas of innovation. The projects selected receive developmental support through: i) technical expertise in banking, finance and insurance and in specific areas, for example IT and regulation; ii) organisation of seminars, events, conferences with representatives from the projects, institutions and the academic world. BdI does not provide any form of financial assistance or any contribution to the acquisition of goods or services or support the projects in terms of promotional initiatives or marketing activities.
The First Call for Proposals was launched in 2021 under the theme “the contribution of artificial intelligence to improving the provision of banking, financial and payment services to businesses, households and the public administration, with a particular focus on financial inclusion, adequate consumer protection, and data security”. This call resulted in the submission of 40 projects by 62 entities, and the large majority of projects were related to digital lending & deposit (55%), payments (15%) and regtech (8%). The second Call for Proposals focussed on “the Application of Distributed Ledger Technology (DLT) to banking, financial, insurance and payment services”. This Call for Proposals resulted in 57 applications by 81 entities and 14 selected projects. The third Call for Proposals in 2024 focussed on “digital and instant payments”. Out of 26 projects submitted, 11 were selected. Among them, a few projects use AI algorithms to develop fast-payments for new use‑cases/applications dealing with fraud prevention techniques and cash-flow management systems (Banca d'Italia, 2024[22]).
FinTech Channel is the point of contact through which operators can dialogue easily and informally with Banca d’Italia. Operators can present projects in the field of financial services and of payments, based on innovative technology, or propose technological solutions designed for banks and financial intermediaries. In this way, start-ups, firms, banks and financial intermediaries proposing innovative solutions in the field of financial and payments services can contact the Bank. As of 4 April 2025, the Fintech Channel has had more than 260 interactions with fintech companies and financial intermediaries, with the percentage of projects focussed on AI solutions increasing from 20% to 33% in 2023, and to 38% in 2024.
References
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