This chapter provides in-depth analysis regarding the current state of play, the untapped potential, the management of risks and challenges and the way forward for core functions of government. This consists of government policy functions (regulatory design and delivery, tax administration and public financial management), key government processes (civil service reform, public procurement, fighting corruption and promoting public integrity, policy evaluation, and civic participation and open government) and government services and justice functions (public service design and delivery, law enforcement and disaster risk management, and justice administration and access to justice). In doing so, it provides many examples of AI use cases that public administrations around the world are employing in pursuit of productivity, responsiveness and accountability. The contents of this chapter informed the findings of Chapter 2 on trends on AI in government.
Governing with Artificial Intelligence
The State of Play and Way Forward in Core Government Functions