In November 2009, the Peruvian NCP received a request for review from the Peruvian Unitary Confederation of Workers and the Trade Union of the Telecommunications activity SITENTEL alleging that some of the companies making up Telefonica Group in Peru had breached the employee and industrial relations provisions of the Guidelines by not initiating negotiations to reach a collective agreement on employment conditions.
The NCP of Peru held several meetings with the parties involved and also with the Ministry of Labour and Employment Promotion (MTPE) and offered its good offices to establish a space for dialogue with the parties and reach a settlement.
The company expressed that they have demonstrated their willingness to respect freedom of association, freedom to negotiate and their commitment to provide economic and labour benefits through the instruments proposed by the unions. Nevertheless, with respect to the particular issued raised in the specific instance, they noted they would prefer to deal with them directly through the MTPE.
Consequently, the Peruvian NCP concluded the specific instance and issued a final statement on 17 July 2017.