This report highlights the key opportunities and challenges in establishing, operating,
or improving advanced analytics functions in tax administrations. The report provides
practical examples of how administrations are currently utilising advanced analytics,
and discusses key topics, including organisational arrangements, governance, management
and data. The report also discusses how administrations are utilising analytics to
improve their operations and deliver better outcomes to taxpayers. Finally, it sets
out conclusions, recommendations and next steps.
This report has been prepared by the Forum on Tax Administration’s Advanced Analytics
Programme. The work was initiated by the FTA Bureau following the biennial conference
on Advanced Analytics hosted by the Irish Revenue Commissioners in March 2015. That
workshop identified member country interest in undertaking work to identify member
experience in analytics delivery and share information on both the technologies and
tools they were using.