Over the past decade, behavioural insights have helped make consumer policies more evidence-based and effective. This report examines how behavioural insights have been used by governments and other public policy organisations to develop and implement consumer policy initiatives, primarily through the use of experiments and surveys. It also identifies challenges to applying behavioural insights to consumer policy.
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This report provides an assessment of G20 economies’ performance with respect to digitalisation and examines some of the most pressing policy challenges in areas spanning from access to digital infrastructures to digital security to legal frameworks. It includes a set of 11 core policy recommendations that could underpin a comprehensive G20 digital agenda.
This paper describes a long-term evaluation strategy to be followed once required links between administrative data sets are put in place, and also outlines the steps that should be made already in the short and medium term to facilitate the data linkage and to exploit data that are more readily available. It emphasises the crucial role of formulating an ex-ante evaluation strategy in enabling high-quality and cost-effective evaluation.