Reports


  • 29-May-2018

    English

    Digital Government Review of Colombia - Towards a Citizen-Driven Public Sector

    This review analyses the shift from e-government to digital government in Colombia. It looks at the governance framework for digital government, the use of digital platforms and open data to engage and collaborate with citizens, conditions for a data-driven public sector, and policy coherence in a context of significant regional disparities. It provides concrete policy recommendations on how digital technologies and data can be harnessed for citizen-driven policy making and public service delivery.
  • 12-April-2018

    English

    Improving online disclosures with behavioural insights: Towards better outcomes for consumers

    Many countries have specific information disclosure requirements that businesses have to meet both online and off to allow consumers to make informed decisions. While the role of information disclosure policies is clear, findings from behavioural insights raise questions about the usefulness of certain forms of information disclosure. This report looks at these concerns and subsequent policy implications.

  • 5-April-2018

    English

    Consumer policy and the smart home

    Connected devices and appliances offer added convenience but also bring potential risks such as data privacy and cybersecurity threats, limitations on interoperability, complex supply chains and liability regimes, and product safety. Developing effective responses to the consumer protection issues that arise from the "smart home" will be an ongoing challenge.

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  • 29-March-2018

    English

    Consumer product safety in the Internet of Things

    There is an argument that the IoT brings new challenges for product safety and that regulatory regimes will need to be adapted. However, others argue that although the products are new, the issues are not necessarily novel and existing regulations are sufficient. This report highlights some key issues that confront product safety policy makers in this important area.

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  • 28-March-2018

    English

    Consumer protection enforcement in a global digital marketplace

    This report examines information on consumer protection enforcement authorities of OECD member and non-member countries, especially on the ability of these authorities to co-operate across borders. It is based on questionnaire responses from 31 countries, supplemented by additional research.

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  • 14-March-2018

    English, PDF, 4,533kb

    Empowering women in the digital age: Where do we stand?

    New digital tools are empowering, and can serve to support a new source of inclusive global economic growth. Now is the time to take use the digital transformation to ensure it represents a leapfrog opportunity for women and a chance to build a more inclusive digital world. This brochure represents a preliminary effort by the OECD, working with the G20, to broaden the evidence base.

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  • 23-February-2018

    English

    Bridging the rural digital divide

    This paper examines recent policy and technology approaches to bridging the digital divide in rural and remote areas in OECD countries. It also includes a summary of common challenges and good practices to bring improved communication services to individuals and communities in rural and remote regions.

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  • 4-December-2017

    English

    The evolving role of satellite networks in rural and remote broadband access

    This report describes key recent developments based on new and anticipated satellite broadband deployments in extending services to underserved areas in relation to other broadband options. It investigates important policy challenges to be considered in light of such innovation.

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  • 7-November-2017

    English

    Trust in peer platform markets: Consumer survey findings

    In order to better understand the role and drivers of consumer trust in peer platform markets, the OECD’s Committee on Consumer Policy conducted an online survey of 10,000 consumers across 10 OECD member countries. This report discusses the findings of that survey.

  • 31-October-2017

    English

    Consumer Product Safety

    OECD work on consumer product safety is aimed at strengthening information sharing on safety issues across borders.

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