Public governance

Reaping the Benefits of ICTs in Spain


Strategic Study on Communication Infrastructures and Paperless Administration



Madrid, 31 May 2012

Spain can reap more value from ICTs, says OECD

Better use of information communication technologies (ICTs) can help Spain unlock governmental efficiencies and help prepare the country for future economic growth, according to a new study from the OECD.


The report "Reaping the Benefits of ICTs in Spain - Strategic Study on Communication Infrastructures and Paperless Administration", examines recent achievements in two key areas – communication infrastructures and e-government - and proposes policies to help Spain better leverage ICT investments.


"The difficult economic challenges faced by Spain require attention from several perspectives", says Mr. Rolf Alter, director for the OECD Public Governance directorate. "A focus on the added value of ICTs – to lever investments in growth as well as to promote higher efficiency and enable expenditure reductions in the public administration -  is an important contribution for Spain's sustainable recovery."






Preliminary Publication

Read the Preliminary version of the publication


Documents in English

Executive summary

Key Assessments and Proposals for Action


Documents in Spanish

Resumen ejecutivo

Evaluaciones clave y propuestas de acción

Spain has already undertaken a number of measures towards improving communication infrastructure. It has adopted an ambitious approach for guaranteeing broadband availability by including broadband service at 1 Mbps in the universal service obligations. Several measures in the areas of spectrum and in-building wiring regimes can be considered OECD best practice. Spain auctioned a total of 310 MHz of spectrum in 2011 and raised EUR 2 billion.


Nonetheless, Spain still needs to specify how and when it will meet the targets of the European Digital Agenda, particularly on broadband connectivity.


The European broadband targets are:

  1. basic broadband for all by 2013
  2. by 2020 all European have access to much higher speeds of above 30 Mbps and
  3. 50% of households subscribe to Internet connections above 100 Mbps.


In terms of ICTs in the public administration, Spain has achieved an impressive supply of online public service delivery but needs to implement effective measures to support a greater user uptake in order to benefit from returns on previous investments. Data and evidence should be used to ground business cases with a clear focus on the value of ICTs – both in decision making and project implementation. Additionally, governance measures should be put in place to ensure national-regional alignment of e-government policies and implementation.


The report has been presented to key members of the Spanish government and to the High-Level Committee Group of Experts of the Spanish Digital Agenda.


Information contacts for Journalists

  • Adam Mollerup + 33 1 45 24 90 44
    OECD Directorate for Public Governance and Territorial Development
  • Agustin Diaz-Pines + 33 1 45 24 19 62
    OECD Directorate for Science, Technology and Industry


More information on OECD work


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