Recognizing that the context for policy development and programme delivery has shifted dramatically in recent decades, the Government of Canada is actively supporting a culture of public sector innovation as a key component of its strategy for transforming government services and operations. Canada’s public servants are working in an increasingly global and connected world, where fiscal imperatives, citizens’ evolving expectations and the rapid pace of technological change consistently challenge them to be more effective, more efficient, and get better value for money.
Canada’s public service has a long-standing interest in finding more efficient and effective ways to advance government priorities, deliver core business activities and provide better service to Canadians. Past innovations have included efforts to streamline business processes, leverage technology, establish new partnerships, and pursue creative solutions to fulfill organisational mandates.
Building on this foundation, more recent efforts have focused on expanding innovative practices to policy-making and programme delivery activities. For example, the Deputy Ministers’ Committee on Policy Innovation was formed to examine trends and new technologies with the potential to strengthen or transform policy development and delivery, and test and assess innovative approaches that will enhance policy outcomes. In May 2014, the Clerk of the Privy Council released Destination 2020, a blueprint for public service modernisation that included several commitments to embed innovation within the public service, including the establishment of a central innovation hub.
Canada’s provincial, territorial and municipal governments are also undertaking a variety of initiatives to advance innovation objectives within their jurisdictions.
Destination 2020 presents the results of a broad engagement process on the vision for a world-class public service equipped to serve Canada and Canadians now and in the future, including several commitments to embed innovative practices.
The Clerk’s annual Public Service Awards recognize employees who have demonstrated excellence in achieving results for Canadians and who reflect the values of the public service. The innovation award recognizes individuals who have focus and drive demonstrating commitment and dedication, with an emphasis on developing significant ideas and transferable innovations that use new or improved approaches to result in better outcomes for citizens.
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Human Resources, Organisational Design
The main objective of the Common Human Resources Business Process (CHRBP) is to standardise, simplify and streamline how human resources business is conducted across the Government of Canada.
It has been designed to bring consistency in the delivery of effective and efficient human resources services while at the same time maximising the use of existing and innovative methods and tools.
The CHRBP describes human resources (HR) processes (tasks and activities) from beginning to end. It is fully integrated across HR functions and non-HR services, such as finance. It is founded upon the Government of Canada legislative framework, and incorporates leading practices from both the public and private sectors (e.g. American Productivity & Quality Centre).
The CHRBP was designed from the perspective of a manager to support them with their day-to-day people management accountability. The CHRBP is made up of seven business process areas, namely: