Despite sustained macroeconomic growth over the past two decades and numerous institutional reforms undertaken over the last 50 years, poverty and inequality still remain high in the Dominican Republic. Public services, in the context of important demographic growth and budget constraints, strengthening the institutional foundation of service delivery appears to be a priority. The Dominican Republic should focus on avoiding duplication of roles and functions, strengthening whole-of-government co-ordination, pursuing the integration and use of shared information systems, and focus on capacity building at various levels for planning and evaluation. The report presents three key policy levers for better service delivery: digital government, public innovation and administrative simplification.
Regulation and administrative simplification can help deliver better public services in the Dominican Republic
The report includes key messages that focus on administrative simplification procedures, one-stop shops, centralised registries and the service charters’ programme.
To do so, the report proposes short- to longer-term recommendations which stem from the following objectives:
The report’s suggested recommendations aim to simplify the Dominican Republic’s current administrative framework and set foundations for a whole-of-government regulatory policy system. In addition, it highlights the scope of simplification efforts that could be broadened and aligned with other policy objectives. It recommends to reinforce institutional structures to engage with stakeholders and sub-national governments.
The full report and its chapter on regulation and administrative simplification (Chapter 3) can be accessed here.