AI for labour market accessibility: opportunities and challenges


picture for AI for labour market pageWho are we?

In May 2019, the OECD adopted the OECD AI Principles- - the first international standards agreed by governments for the responsible stewardship of trustworthy AI. These principles seek to foster public trust and confidence in AI technologies and realise their potential, through promoting principles such as inclusiveness, human-centricity, transparency, robustness and accountability. The principles were subsequently welcomed by G20 Leaders.

Through its research programme on AI in Work, Innovation, Productivity and Skills, the OECD is working with governments, businesses and workers around the world to try to measure and analyse the impact of AI on training needs and labour markets, and to help shape a human-centric approach to trustworthy AI.

The OECD Directorate for Employment, Labour and Social Affairs is currently conducting a project on the opportunities and challenges of using artificial intelligence (AI) to foster labour market accessibility from the perspective of both technology innovators and application users.


What is the aim of the case studies on AI for labour market accessibility?

Through firm-level case studies, the project on AI for labour market accessibility will help identifying actors and AI applications already in use or in development in the realm of accessibility. It will promote understanding of the incentives driving innovation in that sector, as well as the barriers (whether technical, administrative or economic) hindering it. The project ultimately aims to formulate public policy recommendations to foster the development of AI-based applications promoting labour market accessibility.

To develop a comprehensive understanding about the challenges and opportunities of AI-based solutions for accessibility, interviews will be conducted with different stakeholders within innovative firms across OECD countries – including business managers and/or strategists, technology leads and hands-on technology developers. In order to identify the challenges and opportunities as perceived by the actual and potential users of these technologies, interviews with people with disabilities using these technologies, with firms offering them to their employees, as well as with organisations representing the interests and defending the rights of people with disability will also be conducted. Finally, in order to produce relevant recommendations, the project will aim to include the perspective of policymakers working in the field of AI and accessibility in OECD countries.

Findings from the case studies will be published in a report in fall 2023 and presented at a dedicated launch event.


Contact us

If you would like to know more about the research or ask us any questions, please contact Chloé Touzet, Labour Market Economist at the OECD ([email protected]).




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